Lottush

I did and the guy just told me he will forward the ticket to someone else in support staff. So I am still waiting

they asked me to download the files of the template I have and upload but now I dont know if that will overwrite information on the page. Not sure how to do that. I don′t know if it should be every file or just the woocommerce file.

No, i have not. I thought it was through wordpress. Do you recommend doing that?