Lotster

Thank you for all your help, it’s working perfectly now!

Hi Andrew and Soft79,

Thanks for the feedback!

@slash1andy, No I don’t have any custom code on the site, all standard plugins and themes.

However, I did get it working. For anyone else stumbling onto this post with the same issue, here’s what I did:

I went into cPanel and renamed the /wp-content/plugins directory. After this I could access my wp-admin page and log in successfully. Once I logged in, I went back to cPanel file manager and renamed the /plugins directory back to /plugins. Now I went back to wp-admin (which was still open in another tab) and went into Plugins. All my plugins were there but disabled. I enabled Woocommerce first, but immediately got the error that Woocommerce could not be enabled due to a fatal error – this was without any other plugins activated.

So I went to the Woocommerce download page on www.remarpro.com and downloaded the installer ZIP, which I then uploaded using my cPanel file manager to the wp-content directory. I then extracted it so that it replaced all the files in the /plugins/woocommerce directory. Then, going back to wp-admin I enabled Woocommerce again and it worked. Then I enabled all my other plugins one by one and refreshed my site’s home page after each plugin was enabled to ensure that it’s still working. No further issues! I obviously immediately made a backup of my site afterwards.

The moral of the story – That tip that you always see that says “Ensure that you have a backup of your website before updating”? Yeah, turns out it’s kind of important. I lost an entire evening of sales just because I didn’t do that.

Thanks for the assistance guys!

Hi Hannah,

Thank you very much for your reply! I will give Gravity Forms a try, thank you very much. I’m sure it will work, will give feedback here once I’ve tested it.

Thanks again!

Hi Chetan,

Sorry, I didn’t see your post. It worked! Thank you so much!! Marking this thread as resolved. Thanks again!

No, not using a child theme at the moment. I’ve never worked with a child theme, only recently started using WordPress after moving over from Joomla…

Hi Chetan,

It moved the logo to the left but it’s still the same size. I even tried different size images, it almost seems like the theme automatically sets the logo to a standard size… Any other ideas?

That seems to have done it, thank you very much Chetan!

Hi Chetan,

Thank you for your reply!

I used the Inspect Element function in Firefox to see what the padding is and it’s showing 0 for both left and right. I’m still new to CSS so maybe I’m missing something?

Thank you Steve, that worked perfectly!

After some more searching on Google I found the “Ultimate Member” plugin that will apparently do what I require.

Hi kmessinger,

Thanks for the reply!

I’m fairly clueless when it comes to the technical inner workings of WordPress (we are currently advertising for a professional to join our team). Could you please tell me how to fix this? The “style.css” file is in /wp-content/themes/hosting101/css/style.css. I copied it to the /hosting101 directory but it’s still doing the same thing. Is there a tutorial or something that could tell me what to do? I searched Google but can’t find anything that makes sense to me.

Hi Scottrollo,

Thank you very much! It seems that it was a plugin. I’m not sure which one, though. I disabled all the plugins, deleted the banner, re-created the banner, and then re-activated all the plugins, and it’s working now. So though I don’t have any clear or specific details, that was the solution. So thank you!