longnguyen58

Hello @wpmudevsupport13 ,
How far are you going with the new version?

Best,
Long

Hello,

Sadly, you’re correct about where we’re hosting the website. It’s wpvip.
Just would like to confirm that there is nothing else we can do, even a temporary workaround solution to by pass the error? And then we’re good to wait the new version release?

Thanks,
Long

Hi support team,

There is no difference about the PHP version. We’re also using PHP 7.4 in localhost. The only difference is about the wordpress version. It’s 6.0.0 in localhost, but 6.0.1 in dev environment.
Is there anyway it’s causing the issue?

Best,
Long

Just for your info, the issue doesn’t happen when we run the website locally. We tried to enable all plugins to make it the same with the dev/stag/prod environment but it still doesn’t happen.
The issue now is happening in dev/stage/prod environment, which is hosted by VIP.

Best,
Long

Hello,

We tried to deactivate other plugins, just the Broken Link left but the error still happen. The issue happened with the old version, then we updated it to the latest version but it doesn’t help.
We can’t enable the log like your suggestion because we’re using VIP to host our website. Is there anything else we can do? This is a bit rush for us now, when the issue is there for a long time.

Best,
Long

Hi WPMU Dev team,

We tried to delete the tables with ‘wp_blc_’ in prefix and then reinstall the new version of plugin but it doesn’t help.
We updated the PHP to 8.0, but the error still occur.

Is there anything else you may consider it can help to resolve the issue? Or is there anything else we can do from our side to investigate the root cause of the issue?

Thanks,
Long