B

Dear JW Support,

1. I researched this thread on the JW Support Forums and this sounds like my situation … https://www.longtailvideo.com/support/forums/jw-player/setup-issues-and-embedding/26741/how-to-embed-jw-player-in-wordpress-sliders/.
2. If you diagnose and determine that this is my situation, … then please point me to where I can see how to do this.

Thanks,
B

Dear JW Support,

1. Also wanted to state, to be clear, I am not working with a ‘page’ or a ‘post’ wherein you would put, or the JW Player Plugin would convert, what I entered into JW Player plugin, and then JW Player inserts shortcode on/in a page or a post.
2. I am working with a widget that is strictly a slider for use on the home page.
3. This widget only allows/asks for, a URL, … so again I posit the question, will your plugin work for this scenario? And, …
4. Please tell me how this will work.

Thanks,
B

Dear JW Support,

1. Let me also say that, the ‘Home Page Slider Widget’ only allows for, asks for, a URL.
2. If you are suggesting that I place ‘shortcode’ in the box where a URL should go, then I don’t think this will work; you know better than I.
3. I am of the understanding that, and I can only tell you what I suspect, bear in mind, I am a novice, … the JW Player has to be ’embedded’??? in the widget.php file, for the ‘Home Page Slider Widget’ to recognize a video that I would be self-hosting via Amazon S3 Account.
4. You see, a YouTube video works just fine in the ‘Home Page Slider Widget’ … but my own video, hosted by my Amazon S3 Account, having taken the URL from inside the ‘bucket’/file, will not play a video.
5. As I understand it, this is because the ‘Home Page Slider Widget’ does not have a video player built into the widget, and/or, there is no video player built into the theme itself, in the overall grand scheme.

Thanks,
B

Dear JW Support,

1. Thanks for the reply.
2. This sounds reasonably do-able fop me, if you will instruct me, please.
3. Are you saying that, … I just add … jwplayer file=”https://s3.amazonaws.com/MyFileName/Test-2014-03-18-1-33-PM.mp4 … into where?
4. And are these [bracket symbols] to be included? front and back of the shortcode inside the brackets? Stated another way, are the brackets part of the whole function of the ‘shortcode’?
5. The ‘Home Page Slider Widget’ as I call it, is a component of the theme I am using. Do I need to find the where the code for the ‘Home Page Slider Widget’ function is written within the theme via the WordPress ‘Editor’?
6. And then, am I to place your line of shortcode into the theme file via the ‘Editor’ within WordPress?
7. Where exactly does this line of shortcode get placed within the theme’s file?
8. Upon first examination, there is not a file that clearly delineates a ‘Home Page Slider Widget’ … have you any tips on where to hunt for the ‘Home Page Slider Widget’ code within the theme files? Like where would I be likely to find the code for the ‘Home Page Slider Widget’?
9. I found where the ‘Home Page Slider Widget’ code resides. I will need to know where exactly to put your ‘shortcode’ within that set of code in the theme file, a widget.php file, … please correct me if my understanding is in error.

Thanks much,
B

UPDATE: 2014-02-10 / Monday / 9:00 PM EST / -5UTC

SETTING: Working in the main website, on the menus with Optimizr Theme present, with plugins I could not part with present.

RESULTS: Menu is now completely rebuilt. Menu saves are faster. Drag and drop feature behaving very nicely, and faster I must say. Page loads are faster. Tested adding new page to the far right-hand position on the main nav menu; working.

At this point, I believe having the menu item present with no actual page linkage, caused the scripts to hang, and again, I am a layperson when it comes to this, but that is my best assessment. A menu item in an unused menu lost its page linkage, how, maybe I deleted the page for some reason, this caused a big problem with the menu navigation. The menu problems seem to have resolved.

To summarize, the menu item had to be found, then deleted. Both menus that contained a reference to that same page had to be deleted. One could argue that just the conflicting menu item could have been removed. I chose to wipe out two whole complete menus of the site, Menu-Desktop-One and Menu-Desktop-Two, just to be thorough.

All is well. This ticket is resolved. Thanks everyone.

B

PS – SPECIAL NOTE: This menu nav problem was NOT RELATED to the Optimizr Theme.

Grins … lol … so far so good … I’ll report in full tomorrow.

UPDATE: 2014-02-09 / Sunday / 3:00 PM EST / -5UTC

SETTING: Working in the main website, on the menus with Optimizr Theme present, with plugins I could not part with present.

RESULTS: The problem with the menu presented again. Of the five menus, I started stripping out all un-necessary menus. Menu-Desktop-One and Menu-Desktop-Two … were apparently in conflict with each other. I had a hunch to just get over it and dump them both, which I did.

During the menu rebuild, with only two menus present, Menu-Basic and Menu-Mobile, the acceptance/placement on the drag and drop function, is noticeably faster, the save of the edited/amended menu is noticeably faster. Yay!

I stand by my last layperson synopsis, which is that, there is some scripting conflict between wp operations files and how they talk to the SQL DB.

I don’t think the SQL DB is ‘corrupt’ per se, there is/was conflicting data entered, sitting in the DB, then the command script comes along and says ‘do this’ with this data, and the command cannot be carried out because maybe the script cannot differentiate between two almost same/similar entries, … so best remedy in my mind, … was to delete the two menus, that refer to the same pages, … viola no more conflict, fresh slate.

Then menu is behaving now … I will report back on this … after some more time, and more use and building of site has occurred.

B

@electricfeet … so far, yes, true, this problem is NOT IN THE THEME.

It appears to be basic function between the scripts/code, like .php stuff and within the SQL DB. There’s some mismatch/miscue, something between the two.

In layperson vernacular, … you cannot have an ’empty’ page link request in the menu function, yet that is what I had, that is what caused the menu problem.

How I arrived at requesting that a page be put on a particular menu without it having a path/link/linkage to the page … is beyond me, I have no idea how that happened. I just know it wreaked major havoc in my little WP World.

I stripped bare to get down to the problem. Ye olde process of elimination.

B

I will be testing a little bit further before I close this thread out … and if any of you techie types know what the the technical term for what this kind of conflict was/is … I’d love to know, for myself and for the sake of anyone else who has to travel this path.

This boo-yah has taken up the major portion of three days to arrive at what appears to be resolution.

@ Chappie … lol … sorry … Happy … Bunny … F -o -o -d -s … dot com …
and the other was just my name spelled out … with a … dot net … for the test site.

UPDATE: 2014-02-09 / Sunday / 11:30 AM EST / -5UTC

Unbelievable.

In the secondary test site, I started stripping the menus present down to the very basics, the thinking was to scale down to a simple menu with only the top level pages, which are at 6 pages.

Of the 5 menus that were present, first I started renaming them …
Menu – Desktop One
Menu – Desktop Two
Menu – Mobile
Menu – One
Menu – Leftover From Another Theme (whose name we shall not mention here, because we are in love with this theme!! LOL)

We see where in the SQL DB the menus show up in the wp_terms section of the DB.

In the course of this diagnosis, we are nosing around in the PHPMyAdmin and in the functions of the SQL Database, because we have been forced to take some interest in how this stuff works.

Ok, so we go into the database overall and we perform the ‘analyze’ … we ‘repair’ … and overall we find that the database is not reporting any error messages to best of our ability to discern these things.

I will add that we are dogged, determined, and so we go into a mental comparison mode, if it does this here, then xxx, and so on. This kind of thinking paid off when we delved into the menus, all five of them, looking for anomalies, to see which ones worked, which did not, and what were the differences between each of them.

AHA!!!!!!!!!!!!!!!! We found an anomaly. In Menu – Basic, carrying only the six top level pages, the place marker for the page ‘contact’ had no link to the actual page, it was essentially ’empty’ … how this occurred I do not know.

To test my theory, I deleted the last main nav entry of ‘contact’ with the empty linkage. I re-added the current ‘contact’ page ensuring there was linkage, … would the menu function save this menu addition/page to the menu this time, where in the past, it WOULD NOT save the addition to the menu??? It did save the amended/added page to the menu. Well, hot damn.

THIS WAS THE BIG BURP, THE HUGE HICCUP. Something so simple, this was like a beaver dam in the data flow. Damn. Crud. Crikey.

Catastrophe averted.

Thanks all ??

B

@rdelconsulting

Wow, okay ?? … thanks for that input. I have backups for sure, and I could do that … but I thought this would be a situation where we go into certain files that are associated with the menu nav php files or such and clean them up and pffft all would be well.

I cannot imagine that every time a bug or conflict occurs you have to rebuild your site???

I know where the the problem is occurring which should tell a techie/specialist in code, right where to go to fix le problem, I just don’t know how to fix it.

I am going to hope that ElectricFeet will have a suggestion, before go I ‘total recall’ on this operation.

Thanks for taking the time to put your comments in … greatly appreciated … rdel.

B

Thanks for the reply.

Here’s the update … Saturday 11:15 AM EST / -5UTC.

1. SETTING. Made a clone/copy to a secondary domain, so that I/we could autopsy the site. The below-described work is done to the secondary test domain and WP Installation.
2. THEMES. Stripped down to 2012 & 2013.
3. PLUGINS. All plugins additional to a standard WP install were systematically deactivated and deleted, no change in problem.
4. PLUGINS. All have now been placed on FTP hold via renaming the WP Content > Plugins folder to Plugins.hold as per other WP Support Protocols.
5. WP FILES. WP Files have been re-installed numerous times via the Dashboard.
6. WP FILES. WP Files have been replaced via taking a fresh WP Files download, extracting files, then transferring via FTP Filezilla the WP-Admin & WP-Includes files to the secondary site location.
7. MYSQL DB: From the PHPMyAdmin area of the HG/CPanel, the database for this installation has been ‘repaired’ via selecting all tables in the database for this WP Installation and copy of the website, and then from the drop-down menu to the right selecting ‘repair table’.
8. MYSQL DB: Also, in this DB from another theme, I believe were ‘WP Cart 66’ files, these files were systematically deleted from the SQL database, and still no change to the functionality of the Menu System.

CURRENTLY. Still cannot add menu items … to the bottom … of the menu list, or when viewed visually, … cannot add menu items … the the last position on the right-hand side of the menu nav area.

For instance, the ‘Contact’ tab I would like to be at the far right-hand side of the menu nav bar … but, this ‘contact’ page will not ‘stick’ in that location. (???) In fact, no page will stick in the last (right-side) position.

MY THOUGHTS: There is no doubt faulty code in the files associated with menu navigation, but where and how to go from here is a tad beyond my ability, but I do follow instructions quite well :).

WEBSITE: Test Site … www. (***) beth (***) c — u — l — b — e — r — t — s — o — n (***) .net
WEBSITE: With Customizr Theme running … www. (***) happy (***) bunny (***) foods (***) .com (I don’t want search engines to grab my domain names from this location, so I broke up the domain name with ‘(***)’ to foil the search engine crawlers, I may be misinformed, or somewhat ignorant on this topic, but I’d rather take the precaution and be prudent.)

Thanks for any help and insight.

B

Hi People,

How can I start fresh? I have no main menu that will stay in place, this is an impossible, unacceptable scenario, no navigation for a visitor, site is really almost useless.

And the last top level entry to the main nav, when the menu is saved, it just falls off into space.

I am willing to just dump it all and re-install everything on a fresh domain. Would you all concur on that? Or how should I handle this?

Thanks,

B

@paulstuttard … YOU DUDITZ!!! Thank you so much!

Unbeknownst to me … there were two Ad-Blocking-Type-Extensions running in the Chrome browser, and I will check the other browsers.

Yay! Old Code and New Code are showing up just fine. ??

I knew I wasn’t crazy, but thank you all for checking my theory and proving it false. ?? Even if a plugin in the future is the most efficient way to manage Amazon links, I just did not want to handle the whole signup and setup of a new affiliate account at this time, and besides manually putting the link in, should have worked, and now it does!

Cheers to all!