localwebstrategies

Hi Chad,

After more testing and reaching out to my host, I FINALLY discovered that Google Tag Manager is causing the issue. It’s not the plugin used to insert GTM code (because I tried two different plugins and had the same problem), it’s actually GTM itself. When I remove the GTM coding, the login page works perfectly.

I’ve Googled to try and figure out why GTM is causing an issue and can’t seem to find a solution. Have you run across this before?

I appreciate all your help on this issue. There is light at the end of the tunnel ??

Kristin

Hi Chad,

Thanks for getting back with me. I understand what you’re saying. However, I’ve been using your plugin for the past year with absolutely no problems (and we havent changed webhosts). It’s only been in this last week that my client started having this problem and brought it to my attention. I noticed that there was an update on the plugin about a month ago – could this update have caused the issue?

To prove this out, is there a way that I could revert back to the previous version of the plugin and see if the login works again?

Thanks,
Kristin

I just discovered, that if I hit the login button (without filling in the credentials again) after the page refreshes, then the page actually logs in like it was supposed to. Weird

So everything was working fine and now today the same thing is happening again (even after upgrading the theme). Any ideas why this is so sporadic?

I tested with a bunch on different user logins the other day and everything was working after I changed themes and now sometimes I can get it to log in and other times I can’t.

Frustrating after going through all that work and I still have the same issue ??

Turns out it was the really old theme I was using. Updated theme and problem is resolved.

Your plugin rocks and does exactly what I wanted it to do!

Thanks

@mikes41720 Thank you for getting back with us.

I ran through the troubleshooting plugin and it appears to be a theme conflict. Ugh… great…. :/