lmsm76

Hi Nick,

In frontend it was appearing like this:

https://meocloud.pt/link/bca4677b-59d1-45da-99b4-ee7d627ccdbc/postx1%20frontend.jpg/

In the backend it was totally fine:

https://meocloud.pt/link/2878a810-3165-40ec-9d85-71a487c6511d/postx2%20backend.jpg/

Block Visibility was Enabled but I was not using anywhere. I’ve just disabled “Block Visibility”, edit and save the changes and it worked fine.

I hope that helps!

I have the same issue in all webpages that I am updating the theme. Not good…

The Rollback didn’t work, so the issue could bot be solved.

• This reply was modified 6 months, 2 weeks ago by lmsm76.

Yes, it is working. Thanks!

Yes, in that case it works. Thanks!

Done!

Hi, i’ve disabled “Surge” plugin and Enabled “Litespeed Cache” before sending the report.

Report number: KVKNGOVK

Report date: 04/24/2024 14:55:43

Same with me since the last update. I’ve change the php version to 7.4 and is running again without problems.

• This reply was modified 7 months, 1 week ago by lmsm76.

Indeed @anssilaitila, you are right. I’ve made a test and the text now is showing as it should. Many thanks for your help.

Hi @anssilaitila,

I’ve updated the plugin but the layout continues with the same problem. Did you try to fixed in the last update?

Image Link – https://prnt.sc/4-4TpF4h_XoU

Thanks.

Yes @amirition I’ve noted and used. It’s working. Thanks!

Maybe my account is a Multiple Client Account, and of what I have read the plugin do not support this.

In this case, I should create a new account in Google Merchant using my client e-mail, and then give the necessary permissions to my account?

Thanks, Luis

Hi @carolm29

Bellow the Woo Report

` WordPress Environment

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attachment: 72<br>customize_changeset: 16<br>custom_css: 1<br>nav_menu_item: 39<br>oembed_cache: 6<br>page: 9<br>post: 2<br>product: 59<br>revision: 38<br>shop_order: 1<br>woo_product_tab: 1<br>wpforms: 2<br>wp_global_styles: 3 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (17)

Astra Pro: por Brainstorm Force – 4.6.3<br>CMP - Coming Soon & Maintenance Plugin: por NiteoThemes – 4.1.10<br>Code Snippets: por Code Snippets Pro – 3.6.2<br>EAN for WooCommerce: por WPFactory – 4.9.1<br>EU Energy Label for WooCommerce: por TheCodeFish – 1.0.7<br>External Importer: por keywordrush.com – 2.3.0<br>Google Listings and Ads: por WooCommerce – 2.5.16<br>Loginizer: por Softaculous – 1.8.3<br>NIF (Num. de Contribuinte Português) para WooCommerce: por PT Woo Plugins (by Webdados) – 6.1<br>Distritos de Portugal para WooCommerce: por PT Woo Plugins (by Webdados) – 3.5<br>Rank Math SEO: por Rank Math – 1.0.212<br>Spectra: por Brainstorm Force – 2.12.2<br>Product Feed PRO for WooCommerce: por AdTribes.io – 13.2.4<br>WooCommerce Product Tabs (Free): por Barn2 Plugins – 2.1.2<br>WooCommerce: por Automattic – 8.5.2<br>WP Mail SMTP: por WP Mail SMTP – 3.11.1<br>WPForms Lite: por WPForms – 1.8.6.4 Inactive Plugins (1)

Post SMTP: por Post SMTP – 2.8.11 Settings

API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right_space<br>Thousand Separator:<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

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Connected to Woo.com: ?<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Página da Loja: #319 - /loja/<br>Carrinho: #320 - /carrinho/<br>Finalizar compras: #321 - /checkout/<br>A minha conta: #322 - /a-minha-conta/<br>Termos e condi??es: ? Página n?o definida Theme

Name: Astra<br>Version: 4.6.4<br>Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>Child Theme: ? – Se estiver a modificar o tema do WooCommerce ou um tema principal que n?o construiu pessoalmente<br>recomendamos o uso de um tema dependente. Veja: Como criar um tema dependente

WooCommerce Support: ? Templates

Overrides: – Admin

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Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-linked<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-02-05 23:02:17 +00:00<br>Options: ?<br>Notes: 104<br>Onboarding: skipped Action Scheduler

Complete: 246<br>Oldest: 2024-01-06 09:11:00 +0000<br>Newest: 2024-02-05 22:24:18 +0000

Failed: 3<br>Oldest: 2023-06-28 00:05:19 +0100<br>Newest: 2024-01-10 00:31:38 +0000

Pending: 9<br>Oldest: 2024-02-05 22:24:25 +0000<br>Newest: 2024-02-08 15:13:24 +0000 Status report information

Generated at: 2024-02-05 22:24:34 +00:00<br>`

Yes, I usually use Opera Browser but I’ve tested also in Chrome. I also removed the plugin and reinstalled and the results are the same.

With theIsame e-mail address, I have “Admin” rights for all the accounts that appear in the selection. No difference, except that in one of them (the one that don’t appear) I have 3 sub-accounts.

I really don’t understand.

Thanks, Luis

Ok, easy fix. I went to wordpress Options – Reading and removed that page from beeing the post articles.

Thanks for your help.

Yes, it does not show in the backend. When I go to the frontend it shows, that’s the problem.

This is what I have in that page

https://prnt.sc/jVY_GWf7Ppdt