Livingstone

@wpcharitable Done. Your email was send to the spam folder. Thanks

You have not responded to my request yet

@wpcharitable The only way I could reach out is via presale form. Check and revert please

This is what happens when I try uploading the updated version manually on Cpanel https://prnt.sc/SQzZv4D7gGj-

I am afraid of deleting this plugin from WP since I might not be able to reinstall it again. It’s only Charitable that has this issue

@wpcharitable I do not think if it’s my WordPress. How comes it’s only the Charitable plugin that is having this issue? How come I have also seen some problems raised by other users here? You also admitted that when this version was released, this problem occurred. Can you please provide a solution? Where on earth can an update of a free plugin request a license key? I did all the tricks of reverting to the default WP theme and deactivated all other plugins but this has not been successful

https://prnt.sc/mPpO3eHyrt0U

• This reply was modified 1 year, 10 months ago by Livingstone.

Unfortunately this is what is happening when I follow the process you have provided https://prnt.sc/uhvtqyl1GkEV

Via Cpanel; https://prnt.sc/SQzZv4D7gGj-

• This reply was modified 1 year, 10 months ago by Livingstone.

1.7.0.4 https://prnt.sc/dMZZ_g99byXg

Why is a free plugin which is in this repository asking for a license key to update . See below

https://prnt.sc/X5beU9YXQOln

https://prnt.sc/zJ7X1UsFb0Jr

Thanks @tobiasbg

@tobiasbg Thanks for quick response

@spacetime I have enabled remote debugging. Can you please check

• This reply was modified 2 years, 8 months ago by Livingstone.

Will debugging help? Which option should I check under debugging?

@supportstylemix Confirm if this was sorted

@supportstylemix Please confirm the outcome

@johndarrel Done