littlebonesmedia

could editing the php.ini file help fix this problem? i created one when i manually installed wordpress on aplus, but had never done so with wordpress on on my other hosting server, so i didn’t add anything to it and i don’t know what it’s for.

permissions/ownership problem with wordpress or with my host do you think?

not very helpful response from host:
“The ticket # 2445390 that was submitted for crownpointfestival.org, regarding your WordPress related issue requires further information to process the support request. Please be informed that there are no issues from our end. We apologize for inconvenience, but in order for us to investigate this issue, please provide us with the exact steps to replicate your issue, we are also kindly asking you to include screenshots and URL(s) that could illustrate your issue/errors (please send them by email to [email protected]).”

[thank you sooo much for your attention to this.]

ah! does it help to mention this? >> i’ve uploaded theme changes manually via my ftp but if i try to save changes (to header.php, for example) in the admin dashboard, they won’t save.

sent an email to hosting tech support, waiting to hear back.

another genius friend said it sounded like a database issue also, but could it be, even if i was experiencing the same issue at my test install (in /content instead of /main) with a database i set up on my hosting account with pair as opposed to this current problematic hosting account with aplus? still couldn’t save changes or import the wordpress back-up xml file even with the new database and all new config.php information. of course, even with the database elsewhere, the URL is still hosted by aplus…

Yes. But there were brief moments when they did save with the default theme and the test database at the test URL. However, as of installing either the updated or original version Atahualpa, they stopped working, so I uninstalled, deleted Atahualpa from the server, created a new database, and then not even my new password for the new test version would save. Previously, some settings like passwords and commenting settings were saving, just not written content…

sad.. that didn’t work… i’ve deleted all my plugins manually off my server because i couldn’t delete/save changes from the dashboard, and the wheel-spinning not-saving problem persists. now i doubt i can figure out how to reinstate the ones that were in use… but much thanks for any suggestion. anything else i should try?