lisadeerest

Thank you so much! That was exactly the solution I needed. I really appreciate your help!

• This reply was modified 5 years, 5 months ago by Jan Dembowski.

RESOLVED:
I contacted Bluehost and they fixed the issue for me.

Okay I just managed to get to file manager through Bluehost. Sorry I’m so new to all of this so still learning! I searched ‘cache’ in files and this was the only reference to ‘advanced cache’:
/public_html/wp-content/advanced-cache.php

• This reply was modified 5 years, 6 months ago by lisadeerest.
• This reply was modified 5 years, 6 months ago by lisadeerest.

Thank you for your response. Unfortunately I can’t access anything from the dashboard. Anything I click on just bring up the error and nothing else so I don’t know how I could get to the cache plugin folder.

• This reply was modified 5 years, 6 months ago by lisadeerest.