liocubs

Hi @klpiazza it’s a great design!

How were you able to get it to work? are you using WP block editor?
I’m using Elementor and it’s not working…

How did you change the design?
Thanks!

@mahdimoafi Hi,
Thank you for your reply.

Unfortunately, even after I excluded the JS as mentioned in the “Performance Preferences” document, the controls are missing.

I’ll open a ticket on the support portal.

Thanks

Hi @abdullah141
I encounter the same issue… with WProcket enabled no controls appear on the player, and when I disable WProcket they reappear.
Did you solve this issue?

UPDATE – SOLVED
Receiving communication from the plugin support team on the SR,
it was suggested to clear the cache in the Caching Plugin I have installed.

That cleared the issue and now I can edit the emails using the block editor.

Thank you

Adding that now I upgraded to WP 5.8.1 but still getting this error that WP version is old…
So, what could be the culprit?