lindavwp

Hi James, thank you for the advice. I understand what “only when items are added” is supposed to do but it doesn’t do it, the plugin only works when used on “always”, otherwise it doesn’t display anywhere.

As you suggested I suspect the theme might be the culprit. I managed to at least change the colour of the blue bar displaying everywhere now with css as the best solution.

Thank you for a great plugin, looking forward to see it evolve.

Regards

The counter is called “Countdown timer for woocommerce”. It wasn’t working before the timer either, which is why I tried it. If I remove the timer plugin, the cart page shows no notification at all unless set to ALWAYS.

I just spent a few hours trouble shooting. Ive removed the timer plugin completely so that is not involved anymore:

If setting is set to NEVER or ONLY WHEN ITEMS ARE ADDED, the blue timer bar does not display anywhere and the cart expires but the product is not removed automatically.

If the setting is on ALWAYS, it displays a blue and white bar on every page and works as it should by removing the item from the cart when it expires.

I would ideally like it to only display the warning on the cart page, which I assumed was for “only when items are added”. If there is no workaround for this, is it possible to at least have the color different to blue?

Thank you for your time

Sorry to add to my message above, this is the first time I am using the plugin on this new site, so it is working on the family member’s site under the same settings, but not on mine.

Hi James, thank you for the reply.

The plugin is working fine on another site of a family member but they have a different theme, together with a checkout countdown for woocommerce plugin. All settings are mirrored to the other site that is working. Yes, stock management is enabled.

My site only has one of each product, so when a person adds it to cart, it doesn’t seem to remove it from the shop. I added the countdown timer plugin as with the other site which is now displaying in the cart, but when it times out I am still able to check out and the cart is not cleared.

Am I supposed to be using your plugin’s timer, does it have one or a notification that is supposed to display? I could see no notification or any form of text telling the customer that the item is held for 45min as set in the plugin settings, hence I tried adding the timer as with the other site. The page is blank otherwise.

Thank you in advance for your help