limest

Sorry for the delay in getting back to you. The site owner has decided not to change anything yet, so you can close the ticket. Thank you for trying to help

Thank you for your reply and for trying to help. The site uses Essential Addons for Elementor free version 5.9.21. From the beginning of my work on the customer’s site, the plugin was version 3.9.15, and then I updated to the latest version – 5.9.21.

There were also problems with the server, we transferred it to another VPS, tried different versions of php (up to 8.2), and settled on 7.4 because it was an outdated theme without the possibility of updates.

We also tried to test it with the twenty three theme. But there was a fatal error on the site, so I can’t say whether the button would work with it. We had to return to the current theme.

At the moment, the owner of the site has disabled the button on my recommendation. If it is possible, I will write back after the weekend when she is ready to enter the admin panel.
There are 3-4 java script errors in the console, but they relate to outdated cherry plugins, which are also duplicated in the theme. No notification about Essential Addons for Elementor until you click on the button.
Caching is now enabled on the site, but we tested without it, as I wrote earlier

Thank you! This version works for me.

I have disabled WP Rocket and cleared the browser page cache, if it is important to know. Also, in the HTML, the div tag with id=wfspb-main-content is empty (where the message should be). The developer tools console does not contain any errors related to this plugin. It is important for me to understand whether this situation can be fixed so that I know whether to recommend the client to buy the pro version

I have the same problem. I see the topic is resolved now. But there is no answers. How can I solve this problem when the crossed-out price remains with the original currency?