LikeBtn Support
Forum Replies Created
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Forum: Plugins
In reply to: [Like Button Rating ? LikeBtn] Deleting or resetting votes does not work.Hello!
Is it possible that the issue is related to caching? Did you try to drop all possible cache for the site?
Forum: Plugins
In reply to: [Like Button Rating ? LikeBtn] Deleting or resetting votes does not work.Hello!
Please try to reset stats from your personal account on our site (“Statistics” page -> “Actions” button).
Forum: Plugins
In reply to: [Like Button Rating ? LikeBtn] Sort posts by likes errorHello!
We will need some additional information, like screenshots and the exact code you trying to use. Please send it to us using the “Contact Us” form on our site.
Hello!
No, unfortunately, there is no such feature in our plugin.
Forum: Plugins
In reply to: [Like Button Rating ? LikeBtn] Mobile not showing correctlyHello!
We replied in the support ticket. Perhaps you didn’t get the email yet. We will resend it.
You can use these styles:
.likebtn-wrapper { white-space: normal !important; } .lb-style-custom .lb-like, .lb-style-custom .lb-dislike { white-space: nowrap !important; }Forum: Plugins
In reply to: [Like Button Rating ? LikeBtn] Javascript error ??Hello!
Please open the ticket using “Contact Us”. We may need to log in to your site (if it’s possible) to check this issue.
Forum: Plugins
In reply to: [Like Button Rating ? LikeBtn] Javascript error ??Hello!
Please describe your problem in detail and send it to us using the “Contact Us” form on our site. Screenshots will be most helpful.
Hello!
Yes, we gave you the correct answer – that’s not possible to remove those records using the tools of our plugin. But we wanted to check how many records you have. If it’s only a few hundred, then everything is fine. It shouldn’t have any impact on your site’s performance. If you will delete our plugin – these records will be removed too.
Hello!
Sorry, we misinterpret your question. WordPress should handle records of the “wp_options” table without any problems and our plugin is not creating so much of them as you described. We will need to inspect your database more closely. Please create a support ticket using the “contact us” form of our site.
Forum: Plugins
In reply to: [Like Button Rating ? LikeBtn] inlineHello!
The best way to achieve your goal is to create a custom template for the “Most Liked Content” widget. Please look at this article for more info – https://likebtn.com/en/wordpress-like-button-plugin#most_liked_template
Hello!
Unfortunately, there are no tools for that in our plugin. The only way to prevent our plugin data from storing in the DB table is to disable the synchronization. You can do it by removing the login and password on the plugin “settings” page.
Forum: Plugins
In reply to: [Like Button Rating ? LikeBtn] Shortcode not displayingYes, some shortcodes are not available with the “FREE” plan (the ones that demand access to the stats). But the basic “[likebtn]” should work. Please open a support ticket using the “Contact Us” form on our site.
As for removing default buttons – you can disable them in the “Buttons” tab (the first option at the top).
Forum: Plugins
In reply to: [Like Button Rating ? LikeBtn] Shortcode not displayingHello!
Most likely the issue is within your theme. Please try to temporarily switch to one of the default themes and check if the issue remains.
Forum: Plugins
In reply to: [Like Button Rating ? LikeBtn] IP Address Vote IntervalHello!
Try to set the “Track voters by” option value to “Username”.
Forum: Plugins
In reply to: [Like Button Rating ? LikeBtn] Button shows up twice on postHi!
Most likely you facing some theme-related bug. Please contact our support using the “Contact Us” form on our site.