licoricetwist

Thanks for the link Neil, I’ll get that.

To be fair, it was someone else who suggested the possibility, and my webhost found what to edit. I passed messages between them on Live Chat!

Wordfence has been recommended to me as an alternative.

Problem solved, thanks to log files from my web host and other support. Seems that it was an issue with ModSecurity, which took offense at a couple author names on an article I’d posted. It was also causing the occasional person to be unable to access the site. I got the web host to disable it.

And everything works fine now.

I’d never heard of it, so I’m glad I had someone else to suggest it as a possible problem.

Thanks for your patience!

Problem solved, thanks to log files from my web host and other support. Seems that it was an issue with ModSecurity, which took offense at a couple author names on an article I’d posted. It was also causing the occasional person to be unable to access the site. I got the web host to disable it.

And everything works fine now.

I’d never heard of it, so I’m glad I had someone else to suggest it as a possible problem.

Thanks for your patience!

Thanks Neil. CF7 worked fine before the update. Fortunately the forms are all functioning well, I just can’t edit them.

I’ve since found I get the same error if I use the Classic editor on both pages and posts – but not if I use the Block editor. So it isn’t just CF7, but something about how its editor works.

With the help of someone on the Evolve forum, I’ve tried the native WordPress 2019 theme and all works as it should. So we’ve concluded that the theme is not the problem.

Can I go ahead with HealthCheck even though it is not tested with the latest version of WordPress? It sounds ideal but for that little matter. And it seems there are significant differences between WP 4.9 and 5.0.

Thank you for this @romik84 I’ll study them. I did start with a generic search for the problem, and tried a few things, but because everything has been stable and working fine for the past couple years (with a great deal of adding/editing posts and forms this past few months) and nothing was changed except updating to WP 5, I’m logically assuming that’s where the problem lies. Especially as the Block editor works and the Classic one doesn’t (and I suspect CF7 depends on the same underlying code as the Classic editor). I think I may have to roll back to WP 4.9.9…

I’ve re-saved permalinks, updated all plugins and now changed the theme. I haven’t disabled the plugins, which is probably the next thing to try. But it’s getting late tonight and I should stop.

But one last Evolve question – do you think we’ve established that my ancient version of Evolve is not a problem, and I can carry on with it rather than re-writing the site?

Interesting… I just tried editing a couple old forms I haven’t accessed in a couple years… And the Save button seemed to behave as if it worked, but didn’t actually save anything.

But it didn’t go to an error page. So I’m intrigued they behaved differently…

Well, that’s done, and back to normal now. Still get same page not found error page, both if I edit CF7 or if I try to change a page using the Classic editor instead of the new Block editor.

No new lines in the log file, nor addition to the line already shared. By the way, I’m using Chrome which tells me it’s up to date. I also tested in Edge, which gave the same result.

So, I guess it’s not Evolve. :-/ Which is a puzzle.

Thank you for your help and patience, @romik84. I guess that’s Evolve off the hook, but I don’t know what else to try. :-/

??

I’ve installed BackWPup. I click on Dashboard, that displays fine (even if I don’t understand it).

But when I click on the menu option “Add new job” and get a ‘page not found’ error again. Same when I click on the ‘create a new job’ link on the Dashboard.

Which seems to tell me that it isn’t the theme, it’s something deeper?

So I’m generating a backup via cPanel, which I’ve used before. That takes a copy of everything. When it has finished, I will do as you suggest and test it with the basic 2019 theme.

Even the oldest version of Evolve-Lite will save everything?

This error seems to be an one I’ve had forever… July 2017 anyway. The time stamp is different, that’s all.

This is the previous one:
[16-Feb-2018 02:02:36 Europe/London] PHP Warning: PHP Startup: Unable to load dynamic library ‘/usr/local/lib/php/extensions/no-debug-non-zts-20090626/mysqli.so’ – /usr/local/lib/php/extensions/no-debug-non-zts-20090626/mysqli.so: cannot open shared object file: No such file or directory in Unknown on line 0

[22-Apr-2018 07:54:40 UTC] PHP Warning: PHP Startup: Unable to load dynamic library ‘/usr/local/lib/php/extensions/no-debug-non-zts-20090626/mysqli.so’ – /usr/local/lib/php/extensions/no-debug-non-zts-20090626/mysqli.so: cannot open shared object file: No such file or directory in Unknown on line 0

Hmm, no change.

Oops, just found the line I ought to have changed… hold on I’ll try again.

OK, thanks – tried those steps, and for today the line says:
“[22-Apr-2018 07:54:40 UTC] PHP Warning: PHP Startup: Unable to load dynamic library ‘/usr/local/lib/php/extensions/no-debug-non-zts-20090626/mysqli.so’ – /usr/local/lib/php/extensions/no-debug-non-zts-20090626/mysqli.so: cannot open shared object file: No such file or directory in Unknown on line 0”

Thanks. I’ve added that line and saved. And I’ve tried a minor edit to a form and get the same error message:
Not Found – Sorry, but you are looking for something that isn’t here.

Do I need to look in some specific (other) place to see what you mean by ‘runs an error’?

• This reply was modified 5 years, 10 months ago by licoricetwist.

That’s scary… I don’t know anything about php.

If I understand correctly, I add the line define( 'WP_DEBUG', true ); to the wp-config.php file – which I find via my cPanel file explorer… is that right?