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  • @arsoboy, Sadly, plugins are not my problem. I’ve tried disabling everything and rolling back to the Twenty Seventeen theme. No luck.

    I assume that I need to resolve the fact that get_term_by( 'name', 'outofstock', 'product_visibility' ) returns no result. @mikejolley, Do you have any suggestion for a botched upgrade to to 3.x?

    Following update, I’m experiencing a similar issue. However, get_term_by( 'name', 'outofstock', 'product_visibility' ) returns no results for me.

    ### WordPress Environment ###
    
    Home URL: https://blazingshuttles.com
    Site URL: https://blazingshuttles.com
    WC Version: 3.1.1
    Log Directory Writable: ?
    WP Version: 4.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.31
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.54.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.1.1
    WC Database Prefix: wp_
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    woocommerce_shipping_zones: ?
    woocommerce_shipping_zone_locations: ?
    woocommerce_shipping_zone_methods: ?
    woocommerce_payment_tokens: ?
    woocommerce_payment_tokenmeta: ?
    
    ### Security ###
    
    Secure connection (HTTPS): ?Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ?
    
    ### Active Plugins (16) ###
    
    Cloudflare: by John Wineman
    Furkan Yilmaz
    Junade Ali (Cloudflare Team) – 3.3.1
    
    Contact Form 7: by Takayuki Miyoshi – 4.8
    Facebook Widget: by Milap Patel – 4.2
    Google Analyticator: by SumoMe – 6.5.3
    Google XML Sitemaps: by Arne Brachhold – 4.0.8
    Resize images before upload: by Simon @ WPsites – 1.8
    Storefront Product Sharing: by WooThemes – 1.0.4
    Storefront Sticky Add to Cart: by WooThemes – 1.1.6
    The Events Calendar: by Modern Tribe
    Inc. – 4.5.8
    
    WooCommerce Print Invoice & Delivery Note: by Triggvy Gunderson – 4.1.5
    WooCommerce USPS Shipping: by WooCommerce – 4.4.8
    WooCommerce: by Automattic – 3.1.1
    WooSidebars: by WooThemes – 1.4.3
    YITH Plugin Framework Temporary Fix: by YITHEMES – 1.0.0
    YITH WooCommerce Gift Cards Premium: by YITHEMES – 1.6.9
    NextGEN Gallery: by Imagely – 2.2.10
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    gift-card (gift-card)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #15 - /shop/
    Cart: #16 - /cart/
    Checkout: #17 - /checkout/
    My account: #18 - /my-account/
    
    ### Theme ###
    
    Name: Storefront
    Version: 2.2.4
    Author URL: https://woocommerce.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    Thread Starter libertie

    (@libertie)

    Tried again today after a JetPack update to 4.2.2 and everything mysteriously worked. Weird but yay!

    Thread Starter libertie

    (@libertie)

    Sadly, disabling other plugins (of which there are very few — this is a fresh install) did not resolve my issue. Short of trusting my host, is there some way for me to confirm that the mod_sec updates are in place?

    Thanks!

    Thread Starter libertie

    (@libertie)

    From https://wordpress.com/jetpack/connect/authorize: “Error authorizing your site. Please contact support.”
    Screenshot

    From the plugin:

    Debug Info
    
    jQuery version: 1.12.4
    CLIENT_ID: 115008539
    BLOG_TOKEN: [removed]
    MASTER_USER:
    CERT: 0
    TIME_DIFF: 2
    VERSION: 4.1.1:1470837648
    OLD_VERSION: 4.1.1:1470837648
    PUBLIC: 1
    USER_ID: 1
    USER_TOKEN: [this user has no token]
    PHP_VERSION: 5.6.24
    WORDPRESS_VERSION: 4.5.3
    JETPACK__VERSION: 4.1.1
    JETPACK__PLUGIN_DIR: /home/sylawing/public_html/wp-content/plugins/jetpack/
    SITE_URL: https://www.sylawing.com
    HOME_URL: https://www.sylawing.com
    HTTP_HOST: www.sylawing.com
    SERVER_PORT: 80
    REMOTE_ADDR: 71.87.233.40
    PROTECT_TRUSTED_HEADER: false
    
    TEST RESULTS:
    
    HTTP: PASS
    HTTPS: PASS
    IDENTITY_CRISIS: PASS
    SELF: FAIL
    
    RAW TEST RESULTS:
    
    HTTP
    Array
    (
    [headers] => Array
    (
    [server] => nginx
    [date] => Thu, 11 Aug 2016 21:19:27 GMT
    [content-type] => text/plain;charset=utf-8
    [connection] => close
    [vary] => Array
    (
    [0] => Accept-Encoding
    [1] => Cookie
    )
    
    [expires] => Wed, 11 Jan 1984 05:00:00 GMT
    [cache-control] => no-cache, must-revalidate, max-age=60
    [pragma] => no-cache
    [x-hacker] => Jetpack Test
    [content-encoding] => gzip
    [x-ac] => 3.ord _dca
    )
    
    [body] => OK
    [response] => Array
    (
    [code] => 200
    [message] => OK
    )
    
    [cookies] => Array
    (
    )
    
    [filename] =>
    )
    
    HTTPS
    Array
    (
    [headers] => Array
    (
    [server] => nginx
    [date] => Thu, 11 Aug 2016 21:19:27 GMT
    [content-type] => text/plain;charset=utf-8
    [connection] => close
    [vary] => Array
    (
    [0] => Accept-Encoding
    [1] => Cookie
    )
    
    [expires] => Wed, 11 Jan 1984 05:00:00 GMT
    [cache-control] => no-cache, must-revalidate, max-age=60
    [pragma] => no-cache
    [x-hacker] => Jetpack Test
    [content-encoding] => gzip
    [x-ac] => 3.ord _dca
    [strict-transport-security] => max-age=15552000
    )
    
    [body] => OK
    [response] => Array
    (
    [code] => 200
    [message] => OK
    )
    
    [cookies] => Array
    (
    )
    
    [filename] =>
    )
    
    IDENTITY_CRISIS
    PASS
    
    SELF
    Array
    (
    [headers] => Array
    (
    [server] => nginx
    [date] => Thu, 11 Aug 2016 21:19:28 GMT
    [content-type] => text/plain;charset=utf-8
    [connection] => close
    [expires] => Wed, 11 Jan 1984 05:00:00 GMT
    [cache-control] => no-cache, must-revalidate, max-age=60
    [pragma] => no-cache
    [x-hacker] => Jetpack Test
    [x-ac] => 3.ord _dca
    [strict-transport-security] => max-age=15552000
    )
    
    [body] => {"error":"Could not validate security token","error_description":"We were unable to validate a security token for Jetpack communication. Please try disconnecting Jetpack from your WordPress.com account, and connecting it again."}
    [response] => Array
    (
    [code] => 400
    [message] => Bad Request
    )
    
    [cookies] => Array
    (
    )
    
    [filename] =>
    )

    Thread Starter libertie

    (@libertie)

    My host claims to have already addressed ModSecurity. In response to my inquiry, “Could you take another look to see if any other rules are affecting the site’s xmlrpc.php file?”, they replied, “I’ve found only the information that had been recorded before ModSecurity rule has been disabled.”

    Is it likely that they are overlooking something?

    Thread Starter libertie

    (@libertie)

    Thanks for the suggestion, Lisa! I deactivated Jetpack, deleted the files via FTP and reinstalled from the plugin using the button at Jetpack.com but the problem persists. Any recommendation on my next move?

Viewing 7 replies - 1 through 7 (of 7 total)