On a brand new install with no other plugins, I get the same problem. It just says, “Sorry, but no tags were found”
I’m using this shortcode:
[mctagmap columns="3" hide="yes" num_show="3" more="more ?" toggle="? less" show_empty="yes" name_divider="|" tag_count="yes" exclude="2009, exposition" descriptions="yes" width="170" equal="yes" manual="" basic ="no" basic_heading="no" show_categories="yes"]
When I change show_categories to “no”, the site tags show as is to be expected.
I’m using Version 11.0.1
I tried Version 11.0 and get the same behavior.
With Version 10.0.1, it works correctly using the same shortcode.
Luke