lgt1234

Hi @stuartduff,
I found something strange on my site.

In my first WP installation, I installed a plugin called woocommerce cart abandonment recovery that did not work fine so I deleted it.

Then, I later realized that my woo checkout was malfunctioning. In an effort to solve the problem, I deleted my entire WP site plus database and all plugins from my domain.

Again, I went ahead to install a fresh WP with new auto generated database. Yet, the problem existed. I did the deletion again and the issue was still the same.

To be sure of what was actually going on, I decided to create a test subdomain at test.legitebusiness(dot)com and installed woocommerce and everything worked perfect.

Back to my main domain at legitebusiness(dot)com where I did a fresh WordPress installation. I did not install any of my old plugins, yet the fresh WooCommerce checkout button is still not loading.

Now, I found out a strange thing on the main domain WP site.
I wanted to install a new plugin to see if the problem will be resolved. And I came across this plugin (woocommerce cart abandonment recovery) which is indicated as Active.
[URL=https://www.file-upload.com/71jdoqbfwr5z]IMG_20201017_184421.png – 104 KB[/URL]
https://www.file-upload.com/71jdoqbfwr5z

Meanwhile, I did NOT install that in the new WP. Though I installed it on the old and deleted site.

Checking back at the plugins dashboard, it is still not installed. So how come I am still seeing it as activated in the plugin search area but can’t find it among my installed plugins?

I am sure that this will be the cause of this malfunctioning of my woocommerce checkout button.

Please how do I delete this activated but unseen plugin?

Hi @stuartduff,
After deactivating Ajax, the ‘Add to cart’ button at the shop page works fine but the story is still the at checkout.

I have also realized that the Add to cart buttons on the shop are also having the same problem.

When clicked, it begins a never-ending process. So I installed WP Multi-Step Checkout plugin to see if the problem will be resolved, unfortunately, the continuous loading process is the same.