Kitana Khan

@kimabaghdasaryan,

Thank you very much for the quick response. I have sent the email to the provided email address from mine levelsevenltd@

I hope for an even quicker response this time.

Thanks!

Please note I can privately provide logins if required. A swift response will be much appreciated.

Thanks again!

I backed up everything and I tried re-installation while waiting.

Thank you!

No I havent.

How can I do that? Will I not lose data and settings if I do that?

Or better, how can I do that without losing data/settings?

Hello Sona,

I too have similar problem. The lightbox effect stopped working. It worked when I tested the plugin first time, then started failing (meaning sometimes it works and sometimes it doesn’t).

Now it doesn’t work at all.

I’ve sent message with my web address so you can see the problem.

I did add my fields (firstname and email). They still don’t show up.

Just to let you know how glad I was to find a ready solution to this problem here.

Thanks GearNutsNet!

I have also sent email to [email protected] and awaiting reply.

Hi,

I’m having this same problem.

Even after disabling and deleting the plugin, my site is still largely inaccessible, even to me.

Is there some leftover code snippet I need to manually take out? Its urgent please. Its an ecommerce site and this is hurting sales real bad.

I see I have a version 2.2 and the current version is 2.8

Why does wordpress not notify me of the update?

I don’t see ANY of those API settings under “Settings”.

I wouldn’t have been asking if I had them. That means, for some reason, my copy of this plugin does not have these settings.

WHat do you suggest I do? Reinstall a fresh copy?

I understand but I can’t find where in the plugin settings to place them.

Under Settings > Social Count Plus, I have only 3 tabs – Setttings, Design & Shortcodes and Functions. I’ve looked through all three tabs again and again but cannot find where to set the any twitter API. Besides, I absolutely remember I didn’t have to do this for this particular plugin before it worked the first time.

The API keys. Its been a while since I set it up. Where do I check for that please?

Still no responses?

Done! Ticket number’s BQ8-N41-VSSB

Really holding my breath now.