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Ah, I see. That isn’t related to Jetpack. It likely means that your email address is still set as the site email in the WordPress dashboard itself, in the Settings > General menu. You’ll have to contact the site owner to ask them to change that.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Bug in jetpackIt’s normal and required for some files to be publicly accessible. For security issues, we offer VaultPress, but there isn’t any need for you to be concerned about this issue in particular.
Got it. Sounds like somebody renamed your Jetpack folder in the plugins directory to ‘jetpack_backup.’ It’s breaking the internal plugin links!
Could you rename it properly? Hopefully that will sort it out, but if that doesn’t work, I’d recommend deleting all jetpack-related plugin files from your /plugins/ folder and then uploading a fresh copy of Jetpack manually. Let us know what you find!
Absolutely. Have you received any messages since I disconnected? Get back in touch if you have further problems.
No problem. I’ve removed the site connection. Could you post here again if you get more notifications, and let us know what the messages are?
Sure! I can take a look for you. Could you post your site URL here, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
https://jetpack.me/contact-support/If you contact us through our form, please make sure to include a link to this thread in your message.
Sure! Sometimes widget settings are removed by a change like a theme switch. Could you let me know whether they disappeared from the widget area itself, or if they’re also missing from the Appearance > Widgets list. In other words, can you see them as options, like this?
If not, could you post a screenshot of what you’re seeing on that page?
Could you give me your site address, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
https://jetpack.me/contact-support/If you contact us through our form, please make sure to include a link to this thread in your message.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Bug in jetpackYes, that’s not unusual. You can set permissions on your server to hide files, if you’re concerned about them being visible.
Jetpack is a publicly-available plugin, though, so that code in particular is available on the .org plugin repository. Do you have a specific worry?
Could you post your site URL here as well as any details you can think of that might be relevant, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
https://jetpack.me/contact-support/If you contact us through our form, please make sure to include a link to this thread in your message.
Could you post your site URL here, so I can have a look? This can likely be fixed by adding a little bit of css styling to the Appearance > Edit CSS page in your admin dashboard.
If you want it to remain private, you can also contact us via this contact form:
https://jetpack.me/contact-support/If you contact us through our form, please make sure to include a link to this thread in your message.
Hi Michael,
It’s not something currently offered, exactly, but I did find a suggestion for you in this thread.
We haven’t tested this specifically, but in JP 3.0, there is a shortcode for related posts now.
As long as it is within the Loop, something like `do_shortcode( ‘[jetpack-related-posts]’); and unhooking the original filter should work in theory.
Let us know if that helps!
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Photo is not working wellAbsolutely, you can contact the Jetpack team here with your url and details on which photos you’re having trouble with:
https://jetpack.me/contact-support/If you contact us through our form, please make sure to include a link to this thread in your message.
Could you post your site URL and a description of where you see the html codes, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
https://jetpack.me/contact-support/If you contact us through our form, please make sure to include a link to this thread in your message.
Could you post your site URL here as well as the Facebook page and the individual posts that failed, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
https://jetpack.me/contact-support/If you contact us through our form, please make sure to include a link to this thread in your message.