lesterfreshwater

Thank you so much! I didn’t have to change themes in the end, it turned out to be a plugin called ‘All In One WP Security’, do you have any other recommendations for security plugins that won’t cause this issue? If not the problem is solved so feel free to close the ticket ??

Hi,

I’ve ran some more tests and it seems to be a problem with only the accounts that’re registering through the website. However, those accounts I made directly through WordPress are able to log in.

I’ll paste the information in now:

Logs

2023-11-15T13:03:50+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Notes\NoteInitializer::add_notes Google account is not connected.

System report

` WordPress Environment

WordPress address (URL): https://wear-bear.com<br>Site address (URL): https://wear-bear.com<br>WC Version: 8.4.0<br>REST API Version: ? 8.4.0<br>WC Blocks Version: ? 11.7.0<br>Action Scheduler Version: ? 3.7.0<br>Log Directory Writable: ?<br>WP Version: 6.4.2<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment

Server Info: Apache<br>PHP Version: 8.2.13<br>PHP Post Max Size: 516 MB<br>PHP Time Limit: 60<br>PHP Max Input Vars: 1000<br>cURL Version: 8.5.0<br>OpenSSL/1.1.1w

SUHOSIN Installed: –<br>MySQL Version: 5.7.23-23<br>Max Upload Size: 512 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

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Name: Astra<br>Version: 4.5.2<br>Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates

Overrides: /home1/wearbea3/public_html/wp-content/plugins/woo-gutenberg-products-block/templates/notices/error.php<br>/home1/wearbea3/public_html/wp-content/plugins/woo-gutenberg-products-block/templates/notices/notice.php<br>/home1/wearbea3/public_html/wp-content/plugins/woo-gutenberg-products-block/templates/notices/success.php WooPayments

Version: 6.9.2<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 223959733<br>Account ID: acct_1NuCNeFdYSFcEH2E<br>Payment Gateway: Enabled<br>Test Mode: Disabled<br>UPE: Enabled (deferred_intent)<br>UPE Enabled APMs: card<br>WooPay: Not eligible<br>Apple Pay / Google Pay: Enabled (product,cart,checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Enabled<br>Public Key Encryption: Enabled<br>Auth and Capture: Enabled<br>Documents: Enabled<br>Logging: Enabled Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-external-affiliate<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-12-15 18:11:26 +00:00<br>Options: ?<br>Notes: 77<br>Onboarding: completed MailPoet

Sending Method: MailPoet<br>Send all site's emails with: Default WordPress sending method<br>Task Scheduler method: Action Scheduler<br>Cron ping URL: https://wear-bear.com?mailpoet_router&endpoint=cron_daemon&action=ping Action Scheduler

Complete: 15,383<br>Oldest: 2023-11-14 10:40:47 +0000<br>Newest: 2023-12-15 10:39:43 +0000

Failed: 67<br>Oldest: 2023-09-23 18:12:44 +0000<br>Newest: 2023-12-12 12:55:48 +0000

Pending: 14<br>Oldest: 2023-12-15 10:40:15 +0000<br>Newest: 2023-12-18 14:09:13 +0000 Status report information

Generated at: 2023-12-15 10:40:09 +00:00<br>`

Thanks for the quick response. I’ve tried clearing my browser’s cache, a different browser and incognito mode but nothing worked unfortunately.

https://snipboard.io/Sz7bwh.jpg

https://snipboard.io/Ke3DgC.jpg

This is what happens when I enter the correct login details. They’re correct for definet so I don’t know why this is occuring.

Any advice would be greatly appreciated.

Hi, I’ve managed to fix it. It was caused due to using the beta product editing.