Leo Fajardo

Hi @dannycooper, this is Leo from Freemius. The issue is relevant both to the Freemius SDK and to the Google Fonts Typography plugin. I investigated the issue and noticed that in the /olympus-google-fonts/assets/js/deactivation.js file of the Google Fonts Typography plugin, there is code that binds a click event to all elements with the button-deactivate class which happens to be the same class that is used in the Freemius SDK’s deactivation feedback dialog. Maybe instead of targeting all .button-deactivate elements, the target class can be prefixed with some parent class? I would appreciate it if you could also take a look at the relevant code in the /olympus-google-fonts/assets/js/deactivation.js file.

Hi @ptencate,

I’m Leo from Freemius. The issue that you encountered is related to Freemius. Please contact support AT freemius DOT com because we need further information that cannot be shared publicly.

Thanks

Hi @my401kadvisor,

I’m Leo from Freemius. Please contact support AT freemius DOT com because we need some further information that cannot be shared publicly.

Thanks

Hi @timoxxl, sorry to hear that. Please contact us via https://rating-widget.com/contact/ since we need sensitive information from you.

Hi @joeragu,

Please contact us via https://rating-widget.com/contact/ because we need additional information that cannot be shared publicly.

Thanks

Hi @rodrigonrs,

Please contact us via https://rating-widget.com/contact/ because we may need additional information that cannot be shared publicly.

Thanks

Hi there,

Please contact us via https://rating-widget.com/contact/ because we need additional information that cannot be shared publicly.

Hi there,

Please contact us via https://rating-widget.com/contact/ because we need additional information that cannot be shared publicly.

Hi @mwantz,

The second link is not working. Could you please check?

Hi @wittersii,

Please contact us via https://rating-widget.com/contact/ because we need additional information that cannot be shared publicly.

Hi Soda,

Yes, the feature is not available in the present version. We are not yet working on it, but I will let you know when there is any further update.

If you are interested in customization, you can contact us using the form here: https://rating-widget.com/contact/. But there will be a cover charge for the work.

Thanks,
Leo

Hi Archana,

I have already replied via email. As mentioned in my email, I have already added this feature to our TODOs list. Please check your inbox or your spam email folder.

Thanks

Hi @soda.break,

Apologies for the late reply. I have checked your site and it seems the top-rated widget can now display the top-rated comments. Could you please confirm that the top-rated widget has no issues now?

With regards to voting, sorry, I am not sure if I understand, do you mean the star ratings do not allow you to vote?

Hi @daniell,

Could you please tell us what widget are you using? Have you already tried to use our shortcodes? https://rating-widget.com/support/shortcodes/can-i-add-a-rating-inside-my-wordpress-posts-content/#platform

Hi @helloeng,

To disable the fixed mobile rating feature, please log in to your WP site’s administration area and go to RatingWidget -> Settings -> Blog Posts tab (or Pages tab depending on the rating type). Scroll down to the Power User Settings section and click Activate. Remove the default content of the text area and paste this code: options.mobile = {“showTrigger”: false}; (the semi-colon at the end is important).

Currently, there is no way to enable/disable the fixed mobile rating only on certain pages. I have added it to our TODOs list.

Let me know if this resolves the issue.