leonie121

Is peculiar as NOT EVERY image inside all widgets had a “damaged” pathway, only some, since the WP update. Nothing had been changed (no image changes nor their pathway or etc), ONLY the WP update. And the mp4 displayed on computer and phones, just not on the iPad. VERY odd.
But all solved, though had to manually fix the image/mp4 pathways that had issues since the WP update. ??

• This reply was modified 3 years, 4 months ago by leonie121.

Ok, I figured out the issue as also had an issue on another website with displaying of images inside a widget since the WP update, any images inside a widget weren’t displaying, so had to reset them: rewrite their pathway/change the links accordingly.
That fixed the issue on a different website for 2 png images, and so figured same issue with this website, as the mp4 was inside a widget (AWB) so uploaded the mp4 into YouTube and added that link in its place and is now displaying on ALL screens.

Hope this helps someone if they are having any similar issues.

Now I’m having an issue with the Google Maps Block, it won’t stay checked after I click SAVE and so I can’t add my map back. I have my Google Maps API key and updated the URL in my google API panel in Google.
On the Contact page in the editor (backend), where I had the map, it now says “Your site doesn’t include support for the “Gutenbee/google-maps” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely.”

Any idea why I cannot keep the tick mark in the Google Maps Block, so I can have the map added into my contact page as was previously able to?

• This reply was modified 4 years, 2 months ago by leonie121.
• This reply was modified 4 years, 2 months ago by leonie121.

Yeah! That fixed it. Elementor was oddly blocking all access to Gutenbee.
My answer to your reply gave me the clue to deactivate Elementor and then was able to access Gutenbee to fix the issues.
So thank you for replying as I wouldn’t have thought to deactivate Elementor otherwise.
THANKS!!!

I just deactivated Elementor and have been able to access Gutenbee, am just trying to fix my Contact page now and will let you know if I can fix the page this way.

Hi, Thanks for replying.
No, all the block options are activated.
I didn’t change web hosts, I just changed the domain within the same web host, so all should be working as prior as is the same PHP version. But I cannot access anything in regards to Gutenbee as it just does NOT appear anywhere, so I can’t fix the issues appearing on the Contact page. The only way I can change anything is through Elementor but I need Gutenbee instead but is not possible as is just not anywhere!
There are no errors when I deactivate and reactive Gutenbee plugin.
I have NO idea what on earth is going on to be able to fix this.

I contacted Bluehost (webhost) but they also cannot fix the issue and told me I have to ask for help here to get the issue fixed.
As stated, Gutenbee is not appearing in the backend even though it’s installed and activated and is casuing display issues on my contact page where I’d used Gutenbee icons and etc.
I had issues with a number of other plugins after the move from one domain to another (both within the same Bluehost account) but they all resolved when I deactivated and reactivated the plugins, but this hasn’t worked for the Gutenbee plugin.