lenomotherfit

Thanks for getting back to me but we’re still having major issues. It’s a case of where the page loads for some users and not others. It’s like the videos struggle to load. In real need of serious help with this

Thanks for your response @developerlaju

I went to do the above and the options you gave don’t seem to be there? It refers to my basket and I then don’t have the option to redirect to the checkout from basket – see here

Thanks for all your help, have contacted GA multiple times but they are awful at following up.

Thanks,
Leno

https://drive.google.com/file/d/1oxKRyrX8pabZzsLs-pUbECgdXmWpjQ28/view?usp=sharing

see link to see tracking from the last 4 days-when theres been a total of 7 sign ups

I have done multiple test product purchases over the last couple of days and nothing was tracked from the analytics side – It seems the actual page itself is just not being tracked at all

Thanks for your reply @anasmouaziz

Yep wording is correct for the link – it seems that it was being tracked to a certain date (although the data is incorrect) but anything within the last 2 weeks has not been tracked. See the shared screenshots below

https://drive.google.com/file/d/1z234w9FcOWaFpRwixZX6qmDb8_li1ePw/view?usp=sharing

https://drive.google.com/file/d/1Y76Snk4Em5kAfiA5kLMRr0Jdxve7JgB8/view?usp=sharing

Hi @plantprogrammer sorry for the late reply – the intended sign up page is the following: https://www.motherfit.co.uk/checkout/ which would sign you up as a customer/subscriber linked to a membership – Can I ask how you was able to reach the motherfit.co.uk/register page?

Hello @amieiro

I am using the woocommerce checkout shortcode “[woocommerce_checkout]” and using a Divi page builder

thanks

Hi @simplysaru

I have enabled the debug log, however, it still does not seem to record the activity from Woo.

2021-06-26T03:13:55+00:00 INFO events: Process started for 1 items.
2021-06-26T03:13:57+00:00 INFO events: Process completed.
2021-06-26T07:13:42+00:00 INFO events: Process started for 1 items.
2021-06-26T07:13:43+00:00 INFO events: Process completed.
2021-06-26T07:13:43+00:00 INFO abandoned_carts: Process started for 1 items.
2021-06-26T07:13:43+00:00 INFO abandoned_carts: Process completed.
2021-06-26T08:08:00+00:00 INFO abandoned_carts: Process started for 1 items.
2021-06-26T08:08:02+00:00 INFO abandoned_carts: Process completed.
2021-06-26T10:13:10+00:00 INFO events: Process started for 2 items.
2021-06-26T10:13:11+00:00 INFO events: Process completed.
2021-06-26T11:12:35+00:00 INFO events: Process started for 3 items.
2021-06-26T11:12:37+00:00 INFO events: Process completed.
2021-06-26T12:12:00+00:00 INFO events: Process started for 1 items.
2021-06-26T12:12:01+00:00 INFO events: Process completed.
2021-06-26T15:15:35+00:00 INFO events: Process started for 5 items.
2021-06-26T15:15:37+00:00 INFO events: Process completed.
2021-06-26T16:22:51+00:00 INFO events: Process started for 3 items.
2021-06-26T16:22:53+00:00 INFO events: Process completed.
2021-06-26T17:21:24+00:00 INFO events: Process started for 1 items.
2021-06-26T17:21:27+00:00 INFO events: Process completed.
2021-06-26T19:16:58+00:00 INFO events: Process started for 3 items.
2021-06-26T19:16:59+00:00 INFO events: Process completed.
2021-06-26T21:09:16+00:00 INFO events: Process started for 1 items.
2021-06-26T21:09:17+00:00 INFO events: Process completed.
2021-06-26T22:13:02+00:00 INFO events: Process started for 1 items.
2021-06-26T22:13:04+00:00 INFO events: Process completed.
2021-06-26T23:18:08+00:00 INFO events: Process started for 1 items.
2021-06-26T23:18:10+00:00 INFO events: Process completed.

If you see the following link https://www.motherfit.co.uk/checkout/

is the issue with paying via apple pay

Hi @ryanr14,

Thanks for getting back to me. Yep I managed to add the code to my php file. The apple pay option showed fine, however when I went to pay via this method, I received a “payment failed” error, any ideas why?

It’s now sorted @rainfallnixfig, thank you for responding

Don’t think that’s an option to be honest Steven

Did not see any I’m afraid Steven

Installed the plugin. Not sure what to do with it going forward?

Is there nothing within the WOOcommerce or WordPress settings that can fix it instead of installing a plugin? Surely a standard function should be in place that sends an automated “lost password” email from the basic settings?