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  • Thread Starter lena2474

    (@lena2474)

    Hi Chad,

    thank you for your answer. Unfortunately, I haven’t been able to solve the whole problem yet. I have created the profile page and when I reset the password, I receive an email without a password. The link to the profile page in the e-mail works, but we had always the new passwort in the e-mail too.

    The e-mail is formatted as follows in the e-mail settings:
    Your [blogname] password has been reset.
    New password: [password]
    Your [blogname] team


    and what I get is:
    Your [blogname] password has been reset.
    New password:
    Your [blogname] team


    The new password was always sent in the email using the shortcode [password]. Now there is just an empty space where the shortcode [password] is. As if [password] is being ignored. Or could it be, that it’s not possible to send the new password via e-mail anymore?

    Lena

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