Scott @ BAKKBONE Australia

Version 2.3.0 hopefully patches this issue, and has been released.

Hi all

We are doing our best to contribute volunteers’ resources when able. Unfortunately, the changes required by the www.remarpro.com Plugin Review Team to be introduced in v2.2.x significantly impacted accessing the ABN lookup API successfully. We are looking at workarounds that comply with the PRT’s requirements.

Hi,

We are aware of, and investigating, this issue which was introduced in a version of the plugin which exclusively added changes required by the www.remarpro.com Plugin Review team.

I’ll update you here when we have a resolution.

Thanks

Hi,

The attached recordings do not provide sufficient information to diagnose any potential issue. Please attempt to replicate under the following conditions:

• Caching disabled
• All plugins other than Gravity Forms and ABN Lookup for Gravity Forms disabled
• Using a default theme
• Gravity Forms in debug mode

and include any output in the browser console.

Thanks

v2.1.0 has just been uploaded which resolves this bug. Thanks again for reporting it! ??

Hi @k1t

We’ve been able to replicate the issue as described and are looking into it. Please bear with us ??

Thanks

Hi @yarnclub

I installed WordPress 6.4.2 on PHP 8.2.15, and installed only Gravity Forms 2.8.2 and ABN Lookup for Gravity Forms 2.0.1.

wp-core

version: 6.4.2
site_language: en_AU
user_language: en_AU
timezone: +00:00
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true

wp-paths-sizes

wordpress_path: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms
wordpress_size: 57.22 MB (60003108 bytes)
uploads_path: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms/lib/files
uploads_size: 0.00 B (0 bytes)
themes_path: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms/lib/themes
themes_size: 12.06 MB (12644846 bytes)
plugins_path: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms/lib/addons
plugins_size: 14.47 MB (15167735 bytes)
database_size: 5.47 MB (5734400 bytes)
total_size: 89.22 MB (93550089 bytes)

wp-active-theme

name: Twenty Twenty-Four (twentytwentyfour)
version: 1.0
author: the WordPress team
author_website: https://www.remarpro.com
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, widgets-block-editor, block-templates
theme_path: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms/lib/themes/twentytwentyfour
auto_update: Disabled

wp-themes-inactive (2)

Twenty Twenty-Three: version: 1.3, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Two: version: 1.6, author: the WordPress team, Auto-updates disabled

wp-plugins-active (2)

ABN Lookup for Gravity Forms: version: 2.0.1, author: BAKKBONE Australia, Auto-updates disabled
Gravity Forms: version: 2.8.2, author: Gravity Forms, Auto-updates disabled

wp-media

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: 1
post_max_size: 128G
upload_max_filesize: 128G
max_effective_size: 128 GB
max_file_uploads: 20
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown

wp-server

server_architecture: Linux 5.4.0-149-generic x86_64
httpd_software: Apache
php_version: 8.2.15 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 300
memory_limit: -1
max_input_time: -1
upload_max_filesize: 128G
php_post_max_size: 128G
curl_version: 7.68.0 OpenSSL/1.1.1f
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: false
current: 2024-01-29T10:17:26+00:00
utc-time: Monday, 29-Jan-24 10:17:26 UTC
server-time: 2024-01-29T10:17:25+00:00

wp-database

extension: mysqli
server_version: 8.0.35
client_version: mysqlnd 8.2.15
max_allowed_packet: 268435456
max_connections: 151

wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms/lib
WP_PLUGIN_DIR: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms/lib/addons
WP_MEMORY_LIMIT: 256M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

No error presented regarding PHP version compatibility.

Are you able to share your site info snippet like above? (Tools > Site Health > Info > Copy site info to clipboard)

Hi @yarnclub

We haven’t experienced this in our test environment – please bear with us while we attempt to replicate.

Thanks!

Hi @k1t

Thanks for identifying this!

We’ve now finalised a patch for this and have published it as v2.0.1

??

Hi,

Here’s the issue occurring on flowers.heritagesa.com.au:

Can replicate on a clean install, will post when I have time.

Oops, I was logged in on the company account, but you get the idea ??

v1.9.3 has just been published, which should take care of the issue as reported. Thanks!

Thanks for that! Please bear with us, looking into it.

Cheers ??

Hmm. I’m not able to reproduce this issue on a clean install. Would you mind please exporting the form and providing the resulting JSON (a gist or similar is fine), so we can continue to test using the exact form?

If you could also please let me know what, if any, other Add-Ons are in use on this form.

Looks like it’s deciding to stick around unfortunately:

https://snipboard.io/7jr2Gp.jpg