legalmartin

Hello,

Yet that page (WP Admin > Users > Edit user) displays the surname, name and email address of the person who registered using UM Default Registration Form.

The phone number unfortunately does not. This is a WP setting I guess.

Regards,

Martin

Hello,

Easier would be for you to register on my website: dialedger.com and I will show you what reflects in WP/Dashboard/User/Username/wp-admin/user-edit.php.

And I will be able to show that no phone number is displayed on that page, although provided during registration.

Regards,

Martin

• This reply was modified 3 years, 3 months ago by legalmartin.

Hi,

That we manage too.

The phone number can be saved on the UM profile, which was never the subject of this discussion.

The topic was to record and save the number on the page you get to after clicking on the User’s username (umdev2 in your video), the “main page, so to speak.

Regards,

Martin

https://www.loom.com/share/abe5cb2a97c346e8afd05896630b8df3

Hello,

“Enable custom table for usermeta” is not turned on.

I use the Default Registration Form (not customised).

The form includes the standard Mobile Number field (required, visibility: everywhere, privacy: everyone, user can edit: ticked, validation: phone number).

Regards,

Martin

Hello,

I repeat: Is 0974537653 a valid phone number as per your previous email? Yes or No.

I do not use Admin Columns.

Headings (I provided that information in my previous message)

Customer billing address / Phone
Customer shipping address / Phone

Since this enquiry is not yielding anything, I will probably close it soon.

Please ask Champ for his opinion on this.

Regards,

Martin

Hello,

Is 0974537653 a valid phone number as per your previous email? Yes or No.

Which plugin are you using to include the mobile number field in WP/Dashboard/User ? I use UM latest version only. What other plugin could it be?

If you edit the profile with this mobile number what will be pre-filled by UM in the edit field?

If I alter the User profile in WP/Dashboard/User by manually adding a different number to the phone fields (in billing and shipping addresses, which were initially left empty) and update, then the profile of the user in UM profile dashboard still reflects the initial number (0974537653), even after having deleted the cache.

It seems clearer and clearer that UM records the phone number in its own DB, but simply does not record the phone number in WP/Dashboard/User.

Regards,

Martin.

• This reply was modified 3 years, 3 months ago by legalmartin.
• This reply was modified 3 years, 3 months ago by legalmartin.
• This reply was modified 3 years, 3 months ago by legalmartin.
• This reply was modified 3 years, 3 months ago by legalmartin.

Hello,

The actual number which was typed in the live form but not saved in WP/Dashboard/User is: 0974537653 (exactly like this, with no special characters or anything else).

This is a typical formal for mobile numbers in South Africa. The validation in the Default Registration Form is set to Phone Number. I did not get a validation error when entering that very same number in the live form.

The phone number 0974537653 was displayed as is in the UM Pending Review email, but not saved in WP/Dashboard/User.

Is there a specific UM validation format in terms of phone numbers validation in South Africa?

Regards,

Martin

• This reply was modified 3 years, 3 months ago by legalmartin.
• This reply was modified 3 years, 3 months ago by legalmartin.
• This reply was modified 3 years, 3 months ago by legalmartin.
• This reply was modified 3 years, 3 months ago by legalmartin.

Hello,

I am not experiencing “difficulties”, which would imply that I am unable to deal, from a technical perspective, with those recurrent (and I dare to say useless) notifications.

I am irritated like many other users (browse this forum for further evidence) and I firmly, but respectfully, request that you adjust your plugin so that we can enjoy its benefits without having to endure this kind of frustration.

I trust that you will take the necessary steps in that direction and mark this tickets as resolved.

Regards,

Martin

Hello,

You are unable to reproduce it, maybe. Yet a lot of people are complaining about the very same issue on this forum. So, clearly, I am not making it up (unless we are all conspiring to make this a fake issue just for the fun of it).

For the record, there is no option to dismiss this notification.

I don’t feel the need to upload yet another plugin to fix irritating notifications from another plugin.

Regards,

Martin

Hello,

I activated the “Account Welcome Email”, which then sent a welcome email after a registration had been initially denied, and then later accepted by Admin.

Regards,

Martin

Hello,

I have resolved the issue.

Regards,

Martin

Hello,

I have tested the extension and it worksfine.

Regards,

Martin

https://www.loom.com/share/ba116101e43c4cfc8984c9c2aa9d7a49

Hello,

This enquiry is not yielding anything.

So I suggest you mark it as resolved.

Regards,

Martin