Forum Replies Created

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter leelogan

    (@leelogan)

    Thank you.

    Thread Starter leelogan

    (@leelogan)

    Hi Nancy,
    Problem Solved. What’s odd is that when I disabled all plugins it didn’t resolve, however through the process of elimination and trying them one by one the problem seemed to be “YITH WooCommerce Delivery Date Premium” Having disabled that im not able to check out on any processing part.

    Thanks for your help.

    Thread Starter leelogan

    (@leelogan)

    Hi Nancy, I’m not sure what time you visited but yes perhaps so. The issue doesnt lay just with Paymentsense, it happens on Paypal and if I reanble stripe it happens there too.

    Kind regards,
    Lee.

    Thread Starter leelogan

    (@leelogan)

    Hi Amanda, The issue was being caused by Essentials grid plugin, Ive disabled it and it has fixed the issue.

    Thread Starter leelogan

    (@leelogan)

    Hi Amanda,

    Find pasted below:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://valuelectrics.co.uk
    Site address (URL): https://valuelectrics.co.uk
    WC Version: 4.3.3
    REST API Version: ? 1.0.10
    WC Blocks Version: ? 2.7.3
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.3.2
    Log Directory Writable: ?
    WP Version: 5.5
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.2.33
    PHP Post Max Size: 8 MB
    PHP Time Limit: 90
    PHP Max Input Vars: 1000
    cURL Version: 7.71.1
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.31
    Max Upload Size: 8 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.3.3
    WC Database Prefix: wp_
    Total Database Size: 106.90MB
    Database Data Size: 82.38MB
    Database Index Size: 24.52MB
    wp_woocommerce_sessions: Data: 10.80MB + Index: 0.21MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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    wp_posts: Data: 2.71MB + Index: 0.58MB + Engine MyISAM
    wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_wacv_guest_info_record: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_wc_order_stats: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
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    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_gpf_google_taxonomy: Data: 0.86MB + Index: 0.00MB + Engine MyISAM
    wp_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpmelon_advbedit_temp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.19MB + Index: 0.16MB + Engine MyISAM
    wp_ywcdd_calendar: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    ### Post Type Counts ###
    
    attachment: 3241
    contact-form: 4
    custom_css: 1
    feature-tabs: 1
    forum: 6
    ft_features: 3
    logo: 8
    mc4wp-form: 1
    nav_menu_item: 79
    newsletter: 1
    oembed_cache: 10
    page: 17
    po_masonry: 9
    po_portfolio_big: 4
    po_portfolio_sma: 8
    portfolios: 3
    post: 4
    product: 1689
    product_variation: 4
    reply: 12
    revision: 2
    schema: 3
    shop_coupon: 1
    shop_order: 1012
    shop_order_refund: 20
    sl_16057: 1
    sl_166: 11
    sl_banner_slider: 10
    sl_banners: 10
    sl_manuslider: 1
    sl_one_page_corp: 1
    sl_oror_roror: 1
    sl_parallax: 3
    sl_parallax_corp: 1
    sl_parallaxonepa: 1
    sl_test: 1
    sl_test_banner_s: 1
    sl_titolo_stacca: 1
    sl_titolounito: 1
    sliders: 1
    team_team: 4
    teams: 1
    testimonial: 8
    topic: 10
    user_request: 1
    wacv_email_template: 3
    wpb-rs-global: 10
    yith_carrier: 2
    yith_proc_method: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (28) ###
    
    Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.19.5
    Advanced Woo Search: by ILLID – 2.08
    BackupBuddy: by iThemes – 8.6.1.0
    GDPR Cookie Consent: by WebToffee – 1.9.0
    CSS Hero: by The CSS Hero Team – 4.04
    Essential Grid: by ThemePunch – 2.3.6
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.2.0
    Paymentsense Gateway for WooCommerce: by Paymentsense – 3.0.30
    Really Simple SSL: by Really Simple Plugins – 3.3.4
    reSmush.it Image Optimizer: by reSmush.it – 0.3.10
    WooCommerce Product Attachment: by theDotstore – 1.5.4 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce Admin: by WooCommerce – 1.3.2 – Installed version not tested with active version of WooCommerce 4.3.3
    Woocommerce Advanced Bulk Edit: by George Iron – 4.2.2 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce AJAX Cart: by Moises Heberle – 1.3.13 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce Conditional Shipping and Payments: by WooThemes – 1.2.3 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce Free Shipping Bar Premium: by VillaTheme – 1.1.5.3 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce Google Ads Conversion Tracking: by Wolf+B?r Agency – 1.6.8 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce Google Analytics Pro: by SkyVerge – 1.5.1 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce Pretty Emails: by MB Création – 1.8.6 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce Shipment Tracking: by WooCommerce – 1.6.11 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce Table Rate Shipping: by Bolder Elements – 4.2 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce Tax Toggle: by raisonon – 1.2.7 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce: by Automattic – 4.3.3
    WP Performance Score Booster: by Dipak C. Gajjar – 1.9.2.2
    WPForms Lite: by WPForms – 1.6.2.2
    YITH Essential Kit for WooCommerce #1: by YITH – 2.1.4 – Installed version not tested with active version of WooCommerce 4.3.3
    YITH WooCommerce Delivery Date Premium: by YITH – 2.1.0 – Installed version not tested with active version of WooCommerce 4.3.3
    YITH WooCommerce PDF Invoice and Shipping List Premium: by YITH – 2.0.3 – Installed version not tested with active version of WooCommerce 4.3.3
    
    ### Inactive Plugins (1) ###
    
    WooCommerce Abandoned Cart Recovery Premium: by VillaTheme – 1.0.5.6 – Installed version not tested with active version of WooCommerce 4.3.3
    
    ### Must Use Plugins (1) ###
    
    aaa-wp-cerber.php: by Cerber Tech Inc. – 1.0
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    ywf_deposit (ywf_deposit)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #5 - /shop/
    Basket: #6 - /cart/
    Checkout: #7 - /checkout/
    My account: #8 - /my-account/
    Terms and conditions: #991 - /terms-conditions/
    
    ### Theme ###
    
    Name: Mindig
    Version: 1.17.0
    Author URL: https://yithemes.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: mindig/woocommerce/archive-product.php
    mindig/woocommerce/cart/cart-empty.php
    mindig/woocommerce/cart/cart-shipping.php
    mindig/woocommerce/cart/cart-totals.php
    mindig/woocommerce/cart/cart.php
    mindig/woocommerce/cart/cross-sells.php
    mindig/woocommerce/cart/mini-cart.php
    mindig/woocommerce/cart/shipping-calculator.php
    mindig/woocommerce/checkout/form-checkout.php
    mindig/woocommerce/content-product.php
    mindig/woocommerce/content-product_cat.php
    mindig/woocommerce/content-single-product.php
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/admin-cancelled-order.php version 2.3.0 is out of date. The core version is 4.1.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/admin-failed-order.php version 2.5.0 is out of date. The core version is 3.7.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/admin-new-order.php version 2.0.0 is out of date. The core version is 3.7.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-completed-order.php version 1.6.4 is out of date. The core version is 3.7.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-invoice.php version 2.2.0 is out of date. The core version is 3.7.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-new-account.php version 1.6.4 is out of date. The core version is 3.7.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-note.php version 1.6.4 is out of date. The core version is 3.7.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-on-hold-order.php version - is out of date. The core version is 3.7.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-processing-order.php version 1.6.4 is out of date. The core version is 3.7.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-refunded-order.php version 2.4.0 is out of date. The core version is 3.7.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-reset-password.php version 2.0.0 is out of date. The core version is 4.0.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/email-addresses.php version 2.2.0 is out of date. The core version is 3.9.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/email-customer-details.php
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/email-footer.php version 2.0.0 is out of date. The core version is 3.7.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/email-header.php version 1.0 is out of date. The core version is 4.0.0
    /home/wwwvaluelectrics/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/email-order-items.php version 2.1.2 is out of date. The core version is 3.7.0
    mindig/woocommerce/global/sidebar.php
    mindig/woocommerce/global/wrapper-end.php
    mindig/woocommerce/global/wrapper-start.php
    mindig/woocommerce/loop/add-to-cart.php
    mindig/woocommerce/loop/loop-end.php
    mindig/woocommerce/loop/loop-start.php
    mindig/woocommerce/loop/sale-flash.php
    mindig/woocommerce/myaccount/my-downloads.php
    mindig/woocommerce/myaccount/navigation.php
    mindig/woocommerce/single-product/add-to-cart/simple.php
    mindig/woocommerce/single-product/rating.php
    mindig/woocommerce/single-product/related.php
    mindig/woocommerce/single-product/sale-flash.php
    mindig/woocommerce/single-product/up-sells.php
    mindig/woocommerce/single-product-reviews.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Action Scheduler ###
    
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    Oldest: 2020-08-03 09:41:11 +0100
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