leeadams123

Here you go:

### WordPress Environment ###

WordPress address (URL): https://www.dimensioncases.com
Site address (URL): https://www.dimensioncases.com
WC Version: 6.0.0
REST API Version: ? 6.0.0
WC Blocks Version: ? 6.3.3
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.9.4
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.34
PHP Post Max Size: 516 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.80.0
OpenSSL/1.1.1l

SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.0.0
WC Database Prefix: mUx_
Total Database Size: 28.10MB
Database Data Size: 23.70MB
Database Index Size: 4.40MB
mUx_woocommerce_sessions: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
mUx_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
mUx_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
mUx_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_actionscheduler_actions: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
mUx_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_actionscheduler_logs: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
mUx_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
mUx_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
mUx_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
mUx_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_jet_post_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_jet_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_jet_review_comments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_jet_review_guests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_jet_review_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_jet_review_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_jet_smart_filters_indexer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_jet_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_legal_pages: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
mUx_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_lp_popups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_mo2f_network_blocked_ips: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_mo2f_network_email_sent_audit: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_mo2f_network_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_mo2f_network_whitelisted_ips: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_mo2f_user_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_mo2f_user_login_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_options: Data: 5.02MB + Index: 0.13MB + Engine InnoDB
mUx_postmeta: Data: 12.42MB + Index: 2.11MB + Engine InnoDB
mUx_posts: Data: 4.20MB + Index: 0.22MB + Engine InnoDB
mUx_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mUx_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
mUx_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
mUx_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mUx_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mUx_wc_product_meta_lookup: Data: 0.13MB + Index: 0.17MB + Engine InnoDB
mUx_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_wpns_attack_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_wpns_backup_report: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_wpns_files_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mUx_wpns_ip_rate_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_wpns_malware_scan_report: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_wpns_malware_scan_report_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mUx_wpns_malware_skip_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 322
elementor_icons: 3
elementor_library: 27
jet-engine: 3
jet-popup: 2
jet-smart-filters: 5
jet-woo-builder: 19
nav_menu_item: 27
page: 20
post: 2
product: 8
product_variation: 208
revision: 274
shop_order: 2
wc_product_table: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (15) ###

Bluehost: by Bluehost – 2.8.5
Crocoblock Wizard: by Crocoblock – 1.1.0
Elementor Pro: by Elementor.com – 3.5.2
Elementor: by Elementor.com – 3.5.3
JetBlocks For Elementor: by Crocoblock – 1.3.0
JetElements For Elementor: by Crocoblock – 2.6.1
JetMenu: by Crocoblock – 2.1.4
JetSearch For Elementor: by Crocoblock – 2.1.15
JetSmartFilters: by Crocoblock – 2.3.8
JetWooBuilder For Elementor: by Crocoblock – 1.11.4
Printify Shipping Method: by Printify – 2.5
WooCommerce Payments: by Automattic – 3.5.0
WooCommerce: by Automattic – 6.0.0
WPLegalPages Pro: by WPEkaClub – 8.3.0
WPLegalPages: by WPEka Club – 2.7.1

### Inactive Plugins (13) ###

Akismet Anti-Spam: by Automattic – 4.2.1
JetBlog For Elementor: by Crocoblock – 2.2.14
JetEngine: by Crocoblock – 2.10.3
Jetpack: by Automattic – 10.4
JetPopup: by Crocoblock – 1.5.5
JetReviews For Elementor: by Crocoblock – 2.2.2
JetTabs For Elementor: by Crocoblock – 2.1.13
JetThemeCore: by Crocoblock – 1.2.2
JetTricks: by Crocoblock – 1.3.8
miniOrange 2 Factor Authentication: by miniOrange – 5.4.48
Stripe Payment Plugin for WooCommerce: by WebToffee – 3.6.7
weLaunch Framework: by weLaunch.io – 1.0.9
WooCommerce Stripe Gateway: by WooCommerce – 5.9.0

### Must Use Plugins (2) ###

Endurance Page Cache: by Mike Hansen – 2.1.2
SSO: by Garth Mortensen
Mike Hansen – 0.3

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #12199 - /?elementor_library=myaccountelementor
Terms and conditions: #14295 - /terms-and-conditions/

### Theme ###

Name: Hello Elementor
Version: 2.4.2
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: /home4/hofewrmy/public_html/dimensioncases/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart-empty.php
/home4/hofewrmy/public_html/dimensioncases/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart.php
/home4/hofewrmy/public_html/dimensioncases/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php
/home4/hofewrmy/public_html/dimensioncases/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/thankyou.php
/home4/hofewrmy/public_html/dimensioncases/wp-content/plugins/jet-woo-builder/templates/woocommerce/content-product_cat.php

### WooCommerce Payments ###

Version: 3.5.0
Connected to WPCOM: Yes
Blog ID: 193641226
Account ID: acct_1K232Q2H0eqp7p9E

### Action Scheduler ###

Canceled: 1
Oldest: 2021-12-24 15:29:56 +0000
Newest: 2021-12-24 15:29:56 +0000

Complete: 401
Oldest: 2021-12-05 13:38:33 +0000
Newest: 2022-01-05 00:06:21 +0000

Pending: 1
Oldest: 2022-01-05 01:16:48 +0000
Newest: 2022-01-05 01:16:48 +0000

### Status report information ###

Generated at: 2022-01-05 00:44:18 +00:00

Many thanks.

Hi @woonami,

Thanks very much for the suggestions on solving this issue. I have made sure all your points have been tested and everything seems to be in order.

Here is a screenshot of the error message as requested: https://paste.pics/FJGT7

Many thanks,

Lee