l2sadmin

Hi Zubair,

You recommend submitting a, “ticket at WooCommerce.com and selecting Stripe as your product.” But that’s what I did! Way back on the 20th Sep is when it started.

Neverthless, I’ve done it again. The new ticket number is: 8915143

Thanks

• This reply was modified 1 month ago by l2sadmin.

Thanks for the message, but it’s not applicable. Yes, we do use that Woo Subscriptions plug-in, and yes I’ve already been through the Woo support system, as per your recommendation. But after weeks of messages backwards and forwards, the Woo support team have come to the conclusion that the issue isn’t anything to do with Woocommerce, or the subscriptions plugin, it’s all to do with the free stripe gateway plug-in. That’s what needs fixing. That’s why I’m on this forum. Hoping somebody has some idea how to fix this thing.

We tried the above. It does not work. Only produces a critical error.

Sorry, but we don’t cache JS files at all. We’ve also tried clearing caches as you suggested. Makes no difference. It still doesn’t work, and we’ve once again reverted back to version 5.1.5.

Sorry, but I’m still having the same problems with 5.2.2. I tried following the instructions above without success. Also tried reverting to Maxmind database and then back to JsDelivr again. Also tried toggling the ‘Enable CDN’ option. After each attempt I clicked ‘Update Database’, then ‘Check Database’. Still no success. I’ve now reverted the plugin back to version 5.1.5, which still works.