leakplan

Hi @ashikurwp

That worked! Thank you for your support.

Hi @ashikurwp

I installed the Dev version on my stage and it still doesn’t work: https://staging.energiehub-gebaeude.ch/energiepolitik-der-kantone/muken-2014/

What I have noticed is, that it only happens once per accordion (in a page session). So if I click on a link once, the bug appears. If I click on the same link again, everything works as it should. You can see on my stage, that I also tried adding new accordion items and links but the behaviour is the same.

Thank you in advance for further assistance.

Hi @arrasel403

Unfortunately, that is not solving my issue. The bug also happens with all the other accordion elements. Also those, without an “-” in the id (anchor). And I think the link in your example is only working differently, because it is jumping to the title now instead of the accordion itself. Otherwise, the accordion should actually open… Do you have any other ideas regarding the issue?

Thank you in advance.

Hello @zebaafiashama

I use the Zakra Theme. This is the link to the page: https://energiehub-gebaeude.ch/energiepolitik-der-kantone/muken-2014/

Hi @raytan12

Here is a screenshot of the issue:

@threadi Thank you for your response.

@leap13 I created a new ticket (#432765). Can you contact me there?

@leap13 Where can I send you a private message for the information?

@qtwrk I contacted the plugin support and they were able to help me with the issue. Thank you for your support.

@qtwrk Is there anyone else that can help me? I see you are the only one responding in this forum but you are not answering anymore.

@qtwrk What else can I do? I have to solve this asap

@qtwrk I did that but the issue still occurs… What can I do?

@qtwrk can you please help me with this issue? I really need to fix this.

@qtwrk the report number is RGLUCBSD

Hi @theresainboundbuzz

I think my mistake was that I implemented the Tag Manager on the wrong place in the complianz plugin. First I had it implemented under Integrations/Script-Center but that didn’t work.

I added the “Tag Manager” (no code) in the plugin here: Assistent/2. consent/service description (My plugin is in German so the labelling might be a bit different). There I have a tab called “Google Tag Manager” service”.

I think that was all I had to do.