LeahMCassidy

Hi Alin,
I have removed the customer code from the theme and followed step two. Still no luck.
Any ideas?

I’m actually not convinced it is polling properly. I have had people go onto the blog site externally and the poll still says 1 visitor.

Any ideas?

My blog is https://www.breakthemould.com.au

Thanks again.

I thought that was the case but just wanted to confirm.

I have posted a query in regards to the real-time to the support forum for the plugin.

Thanks again,
feeling a little less overwhelmed now!
Leah

Thanks again for your help Michael.
Silly question but does the analytics only track your visitors from the date the code was added or can it pick up views prior to this as well?
Leah

Thanks for writing back Michael, I have spent hours on this!
I am using the Google Analytics Dashboard for WP but couldn’t find anywhere to add the tracking ID.

I just read this –
https://developers.google.com/analytics/devguides/collection/analyticsjs/

which said to add it into the header. I have done that and now the dashboard says I’ve had 1 visitor but still doesn’t seem to be working properly (i.e. the real time function etc).

It would be great if you could have a look for – https://www.breakthemould.com.au

Once again I appreciate you help.

Leah ??