lavendervu2510

Hi,

Thanks for letting us know about the issue.

The error may happen because the license key for Bulky hasn’t been activated yet, which is why the auto-update isn’t working. You can follow this guide to activate the auto-update key.

If you’re still having this trouble after this guide, kindly reach out to us on the support forum, and we’ll be happy to help you sort it out.

Best regards.

Hi,

Sorry, you meant that our screenshot link is not visible or you can’t see that setting we mentioned on our plugin on your site? Let’s clarify it.

I rechecked, the screenshot can be visible normal, but I find another way to share: https://drive.google.com/file/d/1S_4nvxDMZSZIdS_tnro9JjJXgTLxr8Xg/view?usp=sharing

Best regards.

Hi,

Please navigate this direction: ? /child-theme/email-template-customizer/order-items/style-3.php

See this image: https://ibb.co/BjCdpnW

The bolded line corresponds to line 155. It should locate the corresponding segment in the file and remove this line:

<!--[if mso | IE]></td></tr></table><![endif]-->

Best regards.

Hi,

We are sorry for this delayed response.

I visited your site today, it seems, the filter modal of our plugin was disabled on your site. Could you confirm?

Best regards.

Hi,

Thank you for responding.

Please visit our Override template documentation, you can see 3 templates: style 1, style 2, and style 3, and they will match with 3 styles: default, vertical text, and horizontal text, respectively.

Please redirect to the style you want and remove product images.

Best regards.

Hi,

We’re happy to hear that the plugin is supporting you well.

I tried to embed YouTube video links into the description and saved it. The link was successfully saved and displayed on the front end as expected, and I checked this with the latest versions of both the free ver 1.2.6 and premium version 1.3.4.

Let us know which version of the plugin you are using?

Best regards.

• This reply was modified 2 months, 1 week ago by lavendervu2510.

Thank you so much for your feedback, it supports us a lot!

Hi,

It seems that you are reporting the Rules feature of our plugin, currently, this is a premium feature.

Kindly contact us on our support forum, we will help to check further.

Best regards.

Hi,

Currently, the order detail table can be displayed under 3 styles: default, vertical text, and horizontal text.

You desired style seems to be fit with horizontal text, but there is no option to remove product images in this case.

However, you can override our template by removing the product images for this style. This guide on how to override a template via a theme can be helpful to you.

Best regards.

Hi @dowista

Thank you for your response and we are sorry for the late response.

The font-size in the plugin is designed to adapt to the desktop view. However, for the order detail element, the font size is currently fixed at 15px.

Best regards.

Hi,

Thank you for bringing us this attention.

Kindly contact us on our support forum, provide additional details and context that you encounter this error. This will allow us to diagnose the problem and handle it.

Best regards.

Hi,

The new additional welcome email with some information should be created using a third-party plugin, as the default WooCommerce emails do not include this email type, therefore it can not be generated or customized by our plugin. If you are aware of any plugins that can generate such an email type, you may add this new email type to our email template list following this guide: 3. Creating new email types by 3rd plugin.

Best regards.

Hi,

The products with a “Stock status” column that is locked include these types: variable, grouped, and external/affiliate products. This is because WooCommerce does not provide a stock status option for these types of products.

For issues related to updating stock, please refer to the instructional video. When you select “manage stock,” the “stock status” will depend on the value in the “stock” column.

Best regards.

Hi,

We are sorry for the delayed response and thank you for your idea.

The feature you asked for is not currently available in our plugin. We will add it to our to-do list and will consider including it in future updates.

Best regards.

Hi @sinirii,

Thank you for reaching out us, and sorry for the late response.

1. For the first issue, please try to log in https://villatheme.com/ through the Envato account which you use to purchase this plugin: https://ibb.co/LY3mPrF
2. The second issue, I am not sure if you want to remove the active filter titles like this: https://ibb.co/6bj7gyw

If it is not what you mean, kindly clarify your request with note/mark on the screenshot.

Best regards.