laurianefay

Hello Kim,

Thanks for your message.
However, i contact but no answers …
And about that, yes it’s calculated on my websites but my clients still debited and in stripe, there is no cycles…

Thanks for your answer ! I did it yesertday : add a webhook on stripe. I made a test on a new subscriptions, i’ll see if i’ll be debited … But Stripe told me that they didn’t see on their platform the fact that the subscription product have a end date so … It’s really strange that the plugin stripe billing for PMPRo don’t work.

Hello,
I have this problem too on all our clients’ sites: We install this extension Stripe Billing to PMPRO.

For customers who want to set up a duration at the level of subscriptions, for example on 3 months at 300€, we set a cycle like this:

1 initial payment at 100€.
2 cycles of 100€ for the next 2 months
Only, on stripe, they continue to be debited even after 3 months. How can we solve this problem?

Have a nice day