Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter laurakcav

    (@laurakcav)

    The same issue is still happening with each new post I publish (once per day). I tried getting help from my hosting site, BlueHost, but they said they were unable to fix the problem. I think they tried restoring the site and then said it’s not a hosting problem, so they decided they can’t help me. Does anyone have a suggestion about how to fix this problem? I’d appreciate any help!

    Thread Starter laurakcav

    (@laurakcav)

    Hi again, Jetpack finally got back to me and said the problem I’m having is not related to Jetpack. They suggested I check with BlueHost, which I did, and like I thought they have not made any changes. Help!

    Thread Starter laurakcav

    (@laurakcav)

    Thanks for the quick reply, Steve. As I mentioned, I’ve already contacted Jetpack directly and have received no response. Are you saying there is no one else who can suggest anything to help me? This is not a WordPress-related issue?

    Also, if anyone has ideas about how to fix the iTunes issue, that would be much appreciated as most of my listeners get the podcast via iTunes Podcast app. All the solutions I’ve found on the forums apply to new episodes not showing up in the iTunes store even though current subscribers still get new episodes immediately. In my case, it’s not updating at all (I’m subscribed to my own podcast). I did just now go to iTunes and request to refresh my feed, which iTunes says can take up to 24 hours, so maybe that will help; however, that fix was suggested just for the iTunes store not updating, not for missing episodes for current subscribers. In case it’s relevant, my podcast is also on Stitcher, which is currently only one day behind (has yesterday’s episode but not today’s, both missed schedule and manually published on WP). I’d really like to get this resolved soon but don’t know where to start!

    Thread Starter laurakcav

    (@laurakcav)

    Thank you for the quick reply, Shawn. I will try it!

Viewing 4 replies - 1 through 4 (of 4 total)