landyatduo

Hello everyone,

My name is Landy and I’m a Product Manager for Authentication at Duo. This post was shared with me recently. We aren’t always able to provide updates on every forum, but I do apologize for any confusion or lack of communication here.

The team has been hard at work on the updated WordPress plugin since early 2023. There have been some starts and stops along the way, but the majority of the work is done for the updated plugin. As you might expect, Duo has specific requirements we need to meet to adhere to our release and security standards, as does WordPress to be able to approve and host these plugins. We are continuing to make forward progress towards the release of the updated plugin, but aren’t able to share the exact timeframe quite yet.

For this reason, we will be extending support for using the Traditional Prompt with the existing plugin to 9/30/2024. More general updated communications surrounding what is happening on March 30 will be sent next week to any customers who we detect are still using the Traditional Prompt. I hope this provides some relief and addresses immediate concerns of potential service interruption. We will communicate a later date after the plugin’s availability when the Traditional Prompt will stop working for this application, but that will not occur before 9/30/2024.

Thank you for your continued patience and we hope to have this delivered to customers as quickly as possible!