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Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter LaDyLaDuke

    (@ladyladuke)

    Thanks. Right now, I’m waiting on my support ticket to my hosting on both, checking the server’s mail log, and getting into my database with the log in to be able to reset my password.

    My email service support has seen this once before, and she said the hosting was able to add proper settings or code to connect the communication.

    There is one thing she asked that maybe you know? Does WordPress require the email service to add DNS entries on their side?

    Thanks on the gmail thing. This particular email is my company brand, and is very important to not lose and have work. Otherwise I’d try the gmail. Good to know though:)

    Thread Starter LaDyLaDuke

    (@ladyladuke)

    The beginning is exactly what I said. No communication between www.remarpro.com software on my server to my one certain email that I want it to go to.

    Because of that miscommunication, I am locked out of my site. Yes, I can fix being locked out of my site from the codex link choices. I understand that. I can’t fix the software not communicating with my “one” certain email. It communicates with 3 others just fine(meaning hosting is fine). Just not this “one” email.

    Maybe it seems impossible, and you haven’t ever gotten this in any forum, but it exists for me.

    I have 2 problems, and one is the root of the other. I wouldn’t be locked out of my site, if the software had just sent my confirmation link. But, because I have another site lacking communication as proof there is no communication from the software to that “one” email, I know the source of the problem.

    Getting into my site, will not fix the source of the problem.

    It sounds like it is impossible to access any information from the software to provide to my email service to try to fix the source of the problem.

    Maybe someone else will come along with this problem, and at least they can find out more quickly than I that there is no solution. Change emails, and cross your fingers that it will communicate with the software.

    Thanks for trying:)

    Thread Starter LaDyLaDuke

    (@ladyladuke)

    I think my problem must not exist until now.

    There is nothing in spam, and I’m not talking about anything here on my profile account to be on this forum writing to you. I’m talking about the email that you must have set in your wp-admin profile page within your specific site, and where you reset your password for each site. The email where all things like your comments, broken links, etc. get sent. The one you give to get notification for that particular site.

    If all 3 other emails work for the 3 other WP.org self-hosted sites on my same hosting service, why do the 2 which use this “one” specific email do not communicate? Why did it work before on a different email just 3 days ago, and now it doesn’t when I changed it to the problem email?

    I only figured out this is the problem email today by putting 2 and 2 together. Only these sites and this certain email. And only communication between this certain email and WordPress. All other communications on this certain problem email are fine.

    Do you see what I’m talking about? This is why my email service needs to see the code in the message of the bounce back email that surely must be coming to WordPress from my 2 sites.

    Thread Starter LaDyLaDuke

    (@ladyladuke)

    Thank you. I have that link, and will try the phpmyadmin route.

    That still doesn’t address the non-communication exclusively between my email and the 2 sites where that email is set on my wp-admin profile to send me notifications, etc.

    My email service would like to see the code in the bounce back message that must come to WP every time a notification comes for those 2 sites, and never gets through. The problem is still there, even if I get back into my site through the process in the codex link you just gave me.

    I need a copy of the bounce back message and code in that message. Is that possible?

    Thread Starter LaDyLaDuke

    (@ladyladuke)

    Enjoy your dinner:)

    Changing my password started all of this trouble.

    OK, so I am locked out of my site listed on my profile here, because the confirmation link does not send to me from the Admin log in. Are you saying that a new confirmation link will be sent to me directly now to my profile email here on www.remarpro.com, so that I can get back into the website listed on my profile here?

    I still do not understand why communication does not occur between the email and my 2 sites, where that email is set as my profile email from within wp-Admin profile? I have 3 other sites that communicate with 3 other emails just fine.

    Thread Starter LaDyLaDuke

    (@ladyladuke)

    Sorry for not getting the tag right, but I do have a serious and strange problem here. Being locked out of your business site tends to cause slight panic;)

    Yes, I can confirm that is my correct email from the profile link you provided.

    I also just tested both trouble sites after my email service added www.remarpro.com as an approved sender, and still do not receive communication for both to that specific email.

    Thread Starter LaDyLaDuke

    (@ladyladuke)

    I need to start a new topic, but don’t see where.

    If someone posts to check my spam, I’m going to scream. It’s not in a spam folder for 24 hours now.

    I have the exact same problem, and can’t find answers in any of the forums or searches. I changed my password yesterday with an email change, updated my profile, logged out, and now I can’t log in. When I try to retrieve my password, the confirmation link is never sent to my email. It’s been 24 hours.

Viewing 9 replies - 1 through 9 (of 9 total)