kyleelmer

https://www.screencast.com/t/MZeOEyw4

https://www.screencast.com/t/BpRQTLMrUcAd

https://www.screencast.com/t/5iSK68geKCub

Here goes.
Kyle

1. WordPress: 5.8.1, WooCommerce: 5.8.0, Weight Based Shipping: 5.3.15, PHP: 7.4.23.

2. Error that came up is:
No shipping method has been selected. Please double check your address, or contact us if you need any help.
And in the shipping address field, it says:
No shipping options found

3. I’m testing it with the order:
Atkins bread mix: 10 of 450g shipping weight
Low carb zone raspberry snacking cereal: 1 of 600g shipping weight
Silicone loaf mould: 1 of 120g shipping weight
Total order weight: 5220g
Order subtotal: $76.69
Shipping destination: NZ Katikati 3129

4. I expect to see
– Shipping adjusted to next weight band of additional 5kg over first 5kg, price $11 + $11, total $22

5. I do see instead:
No shipping options were found

The client rang up and we had to sort an order manually once we worked out that it seemed to be the weight wasn’t recognising the weight rate in the bottom section of the weight based shipping options area of that shipping region.
We then ran some tests under our own account and changed the post/zip code to various regions around the country and found that none of them added the next band when the base cost weight was exceeded. All though had been set up the same way as instructed in the guides.

Thanks

@toddlanelewis the making sure the 2 URLs are the same trick worked for me too, Thanks