Forum Replies Created

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter kc_canada

    (@kwongchung)

    The latest update to Storefront 4.6.0 fixed all the issues. Thank you!

    I have the similar issue after updating to Storefront version 4.5.6 – mobile menu is not working and some pages’ layout is reformatted. I think the CSS is somehow changed.

    Thread Starter kc_canada

    (@kwongchung)

    Thanks for your reply, Darla.

    I’m already using Storefront, so that would not be the problem? I have also deactivated and reactivated each of my plugins and the problem is still there.

    The problem is the failed synchronization/connection between my third-party fulfillment website and my Woocommerce store. The plugin used for this sync is “Printful Integration for WooCommerce“. Printful says the problem is either an external conflict or server problem and not in their plugin. My web host at Godaddy says there isn’t anything at their end preventing the two parties from accessing each other.

    I did find a bunch of other logs in Woocommerce>Status>Logs (they’re all similar) in addition to the one above (printful-outgoing-api-errors-2023-08-05-603d611c7c6885f9cc3c27dd184857ce.log):

    2023-08-05T19:14:08+00:00 ERROR Array
    (
        [request] => Array
            (
                [timeout] => 10
                [user-agent] => Printful WooCommerce Plugin 2.2.2 (WP 6.2.2 + WC 7.9.0)
                [method] => GET
                [headers] => Array
                    (
                        [Authorization] => Bearer J8EpDj5sDwO9FYjz0fkx0UUcnUOSy4uYelRXhOR9
                    )
    
                [body] => 
                [path] => https://api.printful.com/store
            )
    
        [results] => Array
            (
                [code] => 401
                [result] => The access token provided is invalid.
                [error] => Array
                    (
                        [reason] => Unauthorized
                        [message] => The access token provided is invalid.
                    )
    
            )
    
    )
    
    2023-08-05T19:14:08+00:00 ERROR Array
    (
        [request] => Array
            (
                [timeout] => 10
                [user-agent] => Printful WooCommerce Plugin 2.2.2 (WP 6.2.2 + WC 7.9.0)
                [method] => GET
                [headers] => Array
                    (
                        [Authorization] => Bearer J8EpDj5sDwO9FYjz0fkx0UUcnUOSy4uYelRXhOR9
                    )
    
                [body] => 
                [path] => https://api.printful.com/store
            )
    
        [results] => Array
            (
                [code] => 401
                [result] => The access token provided is invalid.
                [error] => Array
                    (
                        [reason] => Unauthorized
                        [message] => The access token provided is invalid.
                    )
    
            )
    
    )
    
    2023-08-05T19:14:08+00:00 ERROR Array
    (
        [request] => Array
            (
                [timeout] => 10
                [user-agent] => Printful WooCommerce Plugin 2.2.2 (WP 6.2.2 + WC 7.9.0)
                [method] => GET
                [headers] => Array
                    (
                        [Authorization] => Bearer J8EpDj5sDwO9FYjz0fkx0UUcnUOSy4uYelRXhOR9
                    )
    
                [body] => 
                [path] => https://api.printful.com/store
            )
    
        [results] => Array
            (
                [code] => 401
                [result] => The access token provided is invalid.
                [error] => Array
                    (
                        [reason] => Unauthorized
                        [message] => The access token provided is invalid.
                    )
    
            )
    
    )
    
    2023-08-05T19:15:13+00:00 ERROR Array
    (
        [request] => Array
            (
                [timeout] => 10
                [user-agent] => Printful WooCommerce Plugin 2.2.2 (WP 6.2.2 + WC 7.9.0)
                [method] => GET
                [headers] => Array
                    (
                        [Authorization] => Bearer J8EpDj5sDwO9FYjz0fkx0UUcnUOSy4uYelRXhOR9
                    )
    
                [body] => 
                [path] => https://api.printful.com/store
            )
    
        [results] => Array
            (
                [code] => 401
                [result] => The access token provided is invalid.
                [error] => Array
                    (
                        [reason] => Unauthorized
                        [message] => The access token provided is invalid.
                    )
    
            )
    
    )

    Not sure if these 2 logs are connected or separate problems. But if you can help me get my Woocommerce connecting to my third-party’s website with the plugin. Thank you.

    • This reply was modified 1 year, 7 months ago by kc_canada.
    Thread Starter kc_canada

    (@kwongchung)

    Below is the complete message found in my Woocommerce>Status>Logs :

    2023-08-06T05:46:02+00:00 CRITICAL Uncaught Exception: Invalid data store. in /home/vtp3ebb9fdgz/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-shipping-zone-data-store.php:101
    Stack trace:
    #0 /home/vtp3ebb9fdgz/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): WC_Shipping_Zone_Data_Store->read(Object(WC_Shipping_Zone))
    #1 /home/vtp3ebb9fdgz/public_html/wp-content/plugins/woocommerce/includes/class-wc-shipping-zone.php(62): WC_Data_Store->read(Object(WC_Shipping_Zone))
    #2 /home/vtp3ebb9fdgz/public_html/wp-content/plugins/woocommerce/includes/class-wc-shipping-zones.php(32): WC_Shipping_Zone->__construct(Object(stdClass))
    #3 /home/vtp3ebb9fdgz/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Shipping/ShippingController.php(315): WC_Shipping_Zones::get_zones('admin')
    #4 /home/vtp3ebb9fdgz/public_html/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\Blocks\Shipping\ShippingController->hydrate_client_settings('index.php')
    #5 /home/vtp3ebb9fdgz/public_html in /home/vtp3ebb9fdgz/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-shipping-zone-data-store.php on line 101
    
    2023-08-06T05:46:35+00:00 CRITICAL Uncaught Exception: Invalid data store. in /home/vtp3ebb9fdgz/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-shipping-zone-data-store.php:101
    Stack trace:
    #0 /home/vtp3ebb9fdgz/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): WC_Shipping_Zone_Data_Store->read(Object(WC_Shipping_Zone))
    #1 /home/vtp3ebb9fdgz/public_html/wp-content/plugins/woocommerce/includes/class-wc-shipping-zone.php(62): WC_Data_Store->read(Object(WC_Shipping_Zone))
    #2 /home/vtp3ebb9fdgz/public_html/wp-content/plugins/woocommerce/includes/class-wc-shipping-zones.php(32): WC_Shipping_Zone->__construct(Object(stdClass))
    #3 /home/vtp3ebb9fdgz/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Shipping/ShippingController.php(315): WC_Shipping_Zones::get_zones('admin')
    #4 /home/vtp3ebb9fdgz/public_html/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\Blocks\Shipping\ShippingController->hydrate_client_settings('index.php')
    #5 /home/vtp3ebb9fdgz/public_html in /home/vtp3ebb9fdgz/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-shipping-zone-data-store.php on line 101
    Thread Starter kc_canada

    (@kwongchung)

    And yes, the Printful developers really need to stay on top of all these updates/upgrades.

    Thread Starter kc_canada

    (@kwongchung)

    I did disabled all plugins (except for Woocommerce and Printful) – but the Printful RECONNECT button still would not connect.

    I did notice a sync would occur afterwards when I hit the REFRESH DATA in Printful.com’s Add a Product section – but when I refresh data again I get this message:

    “Hey! Something went wrong with sync. Last sync error: Error: A connection error occurred while requesting your server. Please check that your server is working correctly!
    Try to refresh data. If error persists, contact customer support.”

    And the “Add a Product” button is grayed out.

    So the sync/connection between printful.com and my Woocommerce store is broken somewhere.

    Thread Starter kc_canada

    (@kwongchung)

    @artiosmedia – thank you for your information. How did you reenabled your Printful plugin to sync with Woocommerce?

    I rolled back my Woocommerce from 8.0.1 to 7.8.2 – that didn’t work (do I need to rollback even further to 7.1??) – but things were fine till last Thursday when I first noticed the sync was not working.

    The HPOS in my Woocommerce was already unchecked – but the sync is still broken.

    Any other thoughts? Otherwise I’ll have to wait for Printful to issue a plugin update whenever that might be.

    Thread Starter kc_canada

    (@kwongchung)

    So that message is normal. I didn’t noticed that message before.

    Thank you for replying!

    Thread Starter kc_canada

    (@kwongchung)

    By the way, I’m updating WooCommerce 6.8.2 to 6.9.2

    I keep getting this message after the update: “Update failed: Briefly unavailable for scheduled maintenance. Check back in a minute.”

    After a few minutes, the message goes away but the WooCommerce update notification is still there.

    Thread Starter kc_canada

    (@kwongchung)

    Thank you for your support!

    Thread Starter kc_canada

    (@kwongchung)

    Thanks, I can use the LYTE’s “Text to be added under every LYTE video.”

    But everything was fine before – text caption was displaying. I noticed today the captions are not displaying but they are still in the Lyte Youtube block in the admin side.

    It’s weird.

    Thread Starter kc_canada

    (@kwongchung)

    The caption at the bottom of the video is an area in your plug-in where I insert text. Its not part of YouTube.

Viewing 12 replies - 1 through 12 (of 12 total)