kurtzino

Wow, that’s incredible!!!

Thanks for the tip, we solved it!!!

I got it.
The problem was the theme, but I don’t understand why.

And maybe the solution is probably around this error that I checked from the javascript console.

https://www.lucacentola.com/luca/wp-admin/admin.php?page=stats&noheader&proxy&chart=admin-bar-hours-scale-2x

Thanks

• This reply was modified 3 years, 10 months ago by kurtzino.

And this is how the stats icon appear in all of the other my sites

Image

• This reply was modified 3 years, 10 months ago by kurtzino.

Yes, I’m refer to the ? that is the missing stats icon.
I tried everything you suggested with no results (cleaning cache…).
I am attaching the Chrome screen with incognito browsing mode.

Image

Let me Know!!

• This reply was modified 3 years, 10 months ago by kurtzino.

Yes, just the icon is broken but the functions working.

This is the admin bar:

https://imgur.com/b1gd8zz

Thanks a lot, just out of curiosity: what was preventing the connection?

I know what the problem is: I have the wordpress installation in a subdirectory, so jetpack looks for the xmlprc.php file in the root and not the subdirectory. How can I solve?
It is very strange, because I have several jetpack installations on different sites without any problems.

Hi, I send you some pictures to explain the problem:
When I active the jetpack option to see images in a slideshow (image 1), I can’t see the tiled gallery on the page (image 2) but I see the slideshow (image 3). Instead I can see the images normally if I enter in wordpress customization mode (image 4).
If I uncheck the jetpack slideshow option (image 5) I see the images normally (image 6).

My site is currently in maintenance mode so I don’t give you the link; but if you think it is necessary to solve the problem I will gladly send it to you.

• This reply was modified 4 years, 5 months ago by kurtzino.
• This reply was modified 4 years, 5 months ago by kurtzino.

I’ve noticed, that when I go to the customize link in the admin bar, the gallery is normally visible!!!

Thanks

thank you so much!!

thanks for the reply. Now I understand!

Ok, maybe It’s an elementor issue and not a neve theme one!

But an answer from the theme authors to solve this doubt can be helpful and appreciated ??

Yes sure. I’m sorry but I forgot to delete this ticket! ??

But this problem is happening with the last three WooCommerce updates and not before!
I dont’t know if it is normal, but the new order mail and cancelled order fields in the WooCommerce setting are empty but I set the email normally.

screenshot

• This reply was modified 6 years, 9 months ago by kurtzino.