kurtberlin

@cshultz88 Thank you for the quick update! The problem regarding Germanized and Yaymail are now also resolved

Danke für die Erkl?rung!

Hello!

I just tried it out but get the message “The translation has failed”. In the logo it shows me:

a:6:{s:4:”date”;s:19:”01/03/2024 11:04:07″;s:2:”ID”;i:6281;s:7:”success”;b:0;s:6:”errors”;a:2:{s:6:”errors”;a:1:{s:31:”Parameter ‘text’ not specified.”;a:1:{i:0;s:0:””;}}s:10:”error_data”;a:0:{}}i:0;s:17:”Translation error”;i:1;s:94:”{“success”:false,”errors”:{“errors”:{“Parameter ‘text’ not specified.”:[“”]},”error_data”:[]}}”;}

What could be the cause?

PS: Also it seems like I can not change the custom button settings anymore. Even in incognicto tab, the custom buttons seems to be set as is was before and when I change the text of it or try to deactivate the custom buttons completely, it does not have effect in the frontend

Hello Stephen,

thanks a lot! I just tried it out and most of the CSS settings work fine. Just the following things don’t seem to be customizable: https://ibb.co/183ZZ8v Can you tell me the appropriate CSS code to enter for them please?

And another thing I noticed: I am using an OpenAI assistant with the assistant API. Before some of the updates it pulled the prompt from my settings inside the assistants API, now it seems like it only uses the prompt set in your plugins settings under “API/settings” although I have an assistant ID stated in the shortcode for the chatbot. Is this new? Has there been a change? Thanks!!

Hello Stephen,

sounds great, I will give it a try with the new update! Will let you know if it works then.

Best, Kurt

Hello Stephen,

unfortunately the !important Statements don’t work – it stays the same design.

Looking forward to the next update to check it out and happy to provide you my feedback of course!

Best, Kurt

Hello Stephen,

thank you for the update! Super excited about the plugin improving so quickly. I just tried to insert my custom CSS but it does not seem to have any effect. This is my code:

.chatbot-bubble {
background-color: #c4fbf7;
color: #ffffff;
box-shadow: 0px 3px 6px rgba(32, 95, 101, 0.16);
} chatbot-chatgpt {

background-color: #c4fbf7;
box-shadow: 0.2px 5px rgba(32, 95, 101, 0.3);
}

@media (max-width: 700px) {
.chatbot-narrow {
width: 250px !important;
height: 300px !important;
overflow: visible;
}
}

@media (min-width: 701px) {
.chatbot-narrow {
width: 300px !important;
height: 450px !important;
overflow: visible;
}
}

.embedded-style {
background-color: #c4fbf7;
box-shadow: 0.2px 5px rgba(32, 95, 101, 0.3);
} chatbot-chatgpt-header {

background-color: #205f65;
} chatbot-chatgpt-submit {

background-color: #c4fbf7;
}

.user-text {
background-color: #205f65;
}

@media (max-width: 700px) {
.bot-message {
text-align: left;
font-size: 14px!important;
line-height: 1.5!important;
}
.user-message {
text-align: right;
font: inherit;
font-family: inherit;
font-size: 14px!important;
line-height: 1.5!important;
}
}
@media (min-width: 701px) {
.bot-message {
text-align: left;
}
.user-message {
text-align: right;
font: inherit;
font-family: inherit;
}
}

.bot-text {
background-color: #f9c300;
color: #000000;
}

.chatbot-collapse-btn {
background-color: #205f65;
color: #ffffff;
}

.chatbot-collapse-btn:hover {
background-color: #1c4b4f;
}

.chatbot-collapsed {
background-color: #205f65;
color: #ffffff;
} chatbot-open-btn {

background-color: #205f65;
color: #ffffff;
} chatgpt-open-btn {

background-color: #205f65;
box-shadow: 2px 4px 15px rgb(32, 95, 101);
color: #ffffff;
} chatgpt-open-btn:hover {

background-color: #1c4b4f;
}

.typing-indicator {
background-color: #f9c300;
}

.typing-dot {
color: #000000;
}

.chatbot-chatgpt-custom-button-class {
background-color: #205f65;
}

.chatbot-chatgpt-custom-button-class:hover {
background-color: #f9c300;
color: #000000
}

Do you have an idea why it does not work? Also the background color selector in the Appearance settings does not seem to have an effect

Hi Afzal,

thank you for your quick response. After investigating further, I found out that the issue is caused by another third party plugin. After deactivating this one, everything works fine. I already contacted the developer of this specific plugin.

Best, Kurt

Hi Marco,

thank you for your quick response! The issue was caused by another third party plugin called “Germanized” using the add on “One Stop Shop”. After deactivating it, everything works fine with Shop as a client and the taxes get calculated correctly. I already contacted the developer of the other plugin.

Best regards

Kurt

Hi Afzal,

thank you for your reply. Unfortunately it does not catch the problem correctly. I f I might I will explain it again. These are the rules I set up (for simplification only with Spain and Germany)

Priority 1 / ES / 21% VAT

Priority 1 / DE / 19% VAT

Priority 1 / * / 0% VAT

Priority 2 / ES / -7% IRPF

Priority 2 / * / 0% IRPF

The problem is: For clients from Germany it shows now the Spanish VAT rate + the Spanish priority 2 negative tax. So it’s not only the second priority tax that is wrong, also the VAT is wrong. The country allocation seems to be wrong.

I hope this explains better the problem. What can I do?

Thank you Stephen! I really appreciate it. A box for the custom CSS would be great also, especially to customize the different options that are not part of the appearance tab (like different colors for user and bot message) and don’t los them with an update.

Hi Stephen,

I just inserted my old design settings into the new CSS sheet, but it seems that some things are not displayed correctly:

The color of the greeting stays black, although it is set to white in the appearance tab.

It seems to be not possible to adress the user message color and the assistant message color individually through the CSS file.

The greating set in the plugin settings is not displayed, instead it shows the standard “Hello! How can I help you today?”

Do you have any suggestions on that?

Thank you!

Kurt

Hello Stephen,

thank you for the quick update and sorry I couldn’t assist any further (very busy right now)

The problem seems to be fixed now with this version.

One question I have however: In the previous version I adjusted some design settings in the plugins CSS file (like color of the individual button and chatbot open button) I still have a backup of the original CSS file, but it seems like the settings have changed… Can I avoid it to be overwritten with every update?

Best, Kurt

Hello Stephen,

thank you for the quick response! I will try out the earlier version soon.

As far as I know Divi don’t have a free version but say on their site they have a 30 day money back guarantee.

The following problem appeared in the front end: Some site elements were missing suddenly on the page, formatting of text was squashed and the responsiveness on mobiel devices did not work. Cache cleared and everything tested in Incognito mode as well as mobile devices. After I deactivated the chatbot plugin everything went back to normal.

Would be great if you can figure this out!

Best, Kurt

• This reply was modified 9 months, 3 weeks ago by kurtberlin.