Samuel In?bnit

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  • Thread Starter Samuel In?bnit

    (@krengershop)

    Thanks, that worked!

    Thread Starter Samuel In?bnit

    (@krengershop)

    I’ve set up a product completely by hand with the 134.134999 price and still get the erroneous calculation

    Thread Starter Samuel In?bnit

    (@krengershop)

    Hi @anastas10s

    To clarify, when was this first identified? What conditions were active at the store when it happened? Are they the same until now? Is this the only product where this occurs, or otherwise?

    The issue has existed for as long as the store existed in its current form (about 1 year since we switched to wordpress), but it has only become a problem since we recently started testing syncing stocks and prices with our ERP system which makes it impractical to manually adjust the price stored in WooCommerce to make it display correctly.

    The issue also happens for other products like:
    https://krengershop.ch/produkt/herock-dagan-hose-38-56/
    The stored price is 100.835523 which should result in a price with tax of 109.00(3200…), but gets displayed as 109.01. This is a manually entered price, not one that came via API.

    Could you please clarify where are the prices entered? In WooCommerce or in the ERP, and synced to WooCommerce? If the latter, how possible is to change the prices there (ERP), and see how things go?

    The intended behaviour is to have prices entered in our ERP and synced to the store via API. It is not yet enabled for most products (it is for the first example provided, the shoe), but i will make any tests using that process because it will work like that in the future.

    I can make changes in the ERP and sync them for testing purposes. That’s not an issue as long as i roll back the changes afterwards.

    Thread Starter Samuel In?bnit

    (@krengershop)

    Just to be sure i’ve updated all Plugins and the Error still persists.

    Here’s the Screenshots you’ve requested
    Tax Settings:
    https://snipboard.io/SnQA7X.jpg
    Tax Rates:
    https://snipboard.io/ShA9Mv.jpg
    Currency Options:
    https://snipboard.io/jq1eSB.jpg
    And the product Price:
    https://snipboard.io/EeTCmb.jpg

    The Plugin B2BKing *might* be able to interfere with taxes, although it has more to do with deciding who gets to see the price including or excluding tax so i don’t see it changing the calculation method.

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