Siew

Hi @csisaddlepads2020 ,

> .. updated the plugin to v2.1.1 and have unchecked the “Enable PayPal Credit messages” option, yet the Pay Later button still appears on the checkout in WooCommerce…

Thanks for reporting this.

I tested and could replicate this.
I have logged a GH issue here.

You can monitor the progress on the GH issue.

In the meantime, I will close this thread.

Hi there,

> ..installed Storefront, deactivated all plugins except WooCommerce and Paypal Checkout and I’ve got the same result…

If you can replicate this on a staging site, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

We’ll likely need to login to have a further look at the issue, so please include a link to this forum thread, the staging site admin login using the https://quickforget.com/ service for privacy, and a link to your site/a product for testing.

Hi there,

> ..… I tried deactivating all of my plugins but the problem remains…

Have you checked whether the same happens when you’re using the Storefront theme?

Hi there,

> ..When clicking the Debit or Credit Card button on the Cart page or within the Mini Cart, the Street Address, Apt. ste. bldg., City, and State fields are missing. Only First Name, Last Name, Zip Code, and Mobile fields appear…

I tested and could not replicate this on my site. The next step is to see why it does not work on your site.

This kind of problem is usually caused by either a conflict with your theme or with another plugin.
?
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Hi there,

> ..checkout credit card form will not submit. Inspected the page and it looks like there is a JS error…

This kind of problem is usually caused by either a conflict with your theme or with another plugin.
?
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Hi there,

> ..wondering if it’s possible to change the default sort order in the admin view..

For this purpose, can you add ..wp-admin/tools.php?page=action-scheduler&orderby=schedule&order=desc to your Bookmark?

Hi there,

> ..They have looked at this issue and referred us to WordPress for support…

We are not able to help with Mangopay issues.
Can you tell me more of their findings?

Hi @dbsoft ,

> ..Nothing works for me in manual.i probably need js code ..

This kind of problem is usually caused by either a conflict with your theme or with another plugin.
?
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Hi there,

> ..clicked on each order but saw no returns..

To understand your site better, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Hi @online-marketing-1 ,

> ..purchase shipped but not paid ..

It is not a prudent business practice to ship before you receive payment.
I want to make sure I understand you correctly.
Can you tell me more of your business practice?

hi @dbsoft ,

For this purpose, please refer to the “Manually Add a Variation” section at https://docs.woocommerce.com/document/variable-product/#manually-adding-a-variation to add only valid combinations.

hi @bsahhary ,

> didn’t know what a staging website is. But now i know, should i create one?

Yes, please create a staging site, install and activate Storefront, then see whether you can replicate the issue.

hi @dbsoft,

For this purpose, please refer to the “Manually Add a Variation” section at https://docs.woocommerce.com/document/variable-product/#manually-adding-a-variation to add variation with any of the attributes.

hi @svitozarl ,

On my site, a return looks like this:

Link to image: https://d.pr/i/P86SH1

For this purpose, can you click on the individual orders to see whether any of them have refunds?

@katrineds,

> Can’t believe something as awesome as WooCommerce has this bug…well, just have to wait.

Thank you for your patience and tacit endorsement. We will continue to strive to stay awesome.

> Thanks for a speedy reply.

You’re welcome.

I’m going to mark this as resolved – if you have any further questions, you can start a new thread.