Justin Korn

Figured it out. There is a setting in wp_options ‘wp_2fa_settings’ which contains a setting within an array ‘limit_access’ which was set to boolean 1. Changing it to 0 allowed me to re-access the settings again.

• This reply was modified 1 year, 6 months ago by Justin Korn.

We’ve recently started experiencing this issue with a client site as well.

Exactly the same thing happens, once cache is built (or the user is logged in) the PDF loads as expected, without issue.

Page in question: https://www.lahcfd.org/governance/lahcfd-strategic-plan/

• This reply was modified 2 years, 10 months ago by Justin Korn.

Thanks for trying to help @rainbowgeek. Unfortunately, that does not resolve the issue. You can see on the staging link provided with the original post, the Advanced settings are fully disabled now on staging, cache was fully cleared, and the issue continues to persist.