KoolKatDesign

Ok what could have caused this? And how do I fix.

Hi @apollo13themes,

I couldn’t wait for a fix so I reverted to an older version of the page before the issue so it appears ok on the live site now.

But, to clarify I opened it in Elementor to adjust some padding and saved then the entire page went blank. with a white page with just a title heading.

Thank goodness for version history. I would like to know what happened so I don’t accidentally do it again. What setting could have caused this kind of overall page design change?

@anjeelastha01 You told me this same thing 2 months and 2 weeks ago, yet still no update has been released. What is the ETA for this fix?

@anjeelastha01 What is the status of the theme update? I did install the Enable jQuery Migrate Helper plugin as suggested but am still having jquery conflicts between the theme and WordPress?

I already gave you the URL 2 weeks and three days ago. As noted four days ago, I fixed the issue with my own CSS so you won’t see it on the LIVE site any longer. You asked me to send a screenshot so you can fix it on your side for other customers.

https://jewishteeninitiative.org/programs/service-learning/mlk-day/

Screencapture here: https://www.dropbox.com/s/v23a0qe4vrc5q86/SidebarError1.png?dl=0

Where do you want me to send screenshots? There is no option to upload them here.

I added the css below to fix the issue so that is why you are no longer able to replicate the issue on mobile devices:

@media only screen and (max-width: 800px) {
.rightsidebar #primary {
width: 100%;
float: none;
}
}

What is your private email?

BTW…I had to fix this issue on my own by adding my own custom CSS but you should fix the theme files for everyone else using it.

@sandygiri45 @alsonthakuri @amritshrestha You can preview this sidebar issue on mobile devices here: https://jewishteeninitiative.org/programs/service-learning/mlk-day/

@sandygiri45 @alsonthakuri @amritshrestha After the latest update I am now having issues with the layout of sidebar text widgets, not restacking when viewed on mobile devices. The content is wrapping to the right of the main content area instead of stacking below as boxes. This was NEVER an issue until after the most recent update?

What code changed in the mobile CSS in the latest update causing this issue so I can correct it?

• This reply was modified 5 years, 1 month ago by KoolKatDesign.

@misanthropia1 I am having the same issue with section background images. I haven’t found a fix. You?

@wfgerald None of the suggestions worked so I just hit the dismiss button and had to move on.

@eggrollstan I never got a response from the developer but there are updates available since my initial post. Once updated I no longer get this error. They must have fixed it in one of their latest updates.

@vmarko that fix seems to have fixed the issue. Thx.

TY @vmarko for your quick reply. I’ll try this solution when I get a moment but is this something that could be fixed through offering a plugin update?