Kleinmann

Hello !

The best mode that suits your needs and to the examples you have given us is: Generate separate orders for each preorder products

-Best Regards

Hi @ciao6,
I hope you are well

In this particular case, it would be the preorder mode: Treat the whole order as a preorder

We are attentive to any other questions you may have ??

– Best regards

Hello @jdembowski,
Thank you for your advice

@rocou we want to help you, so we need to know how your product is configured

Is it a simple product or one with variations?
Could you show us in a public link how the product is configured?

For example, you can use google drive to show us a screenshot without showing sensitive information and share it as public

– Best Regards

Hello @rocou,
I hope you are well

Thank you for writing, we answer with these 2 points:

1. On the product page,
When the “add to cart” button is not replaced by the “Preorder now”,
it is because you have not configured the product correctly

Here you can see how it should be configured: Official documentation: preorders-for-woocommerce-free-version

2. Regarding to “Preorder for Woocommerce does not work well”,
If you are referring to something other than point 1, please be specific so we can help you

– Best Regards

Hello @evmapa,
I hope you are well

You are confused with this ??
When you delete or deactivate the plugin, it does not delete the order data

Try to install the plugin again and you will see that your order will be seen,
See the link below, so you can see the full flow of what happens:
Flows of what happens with the orders – Uninstall Preorder – FREE

Let us know how it went ??

– Best Regards

Hello @noselrac,
We have checked this in the plugin, and emails are indeed sent to customers when orders go from “pre-ordered” to “completed” status.

So that we can help you solve your problem in more detail, please contact us at Bright Plugins Support

– Best Regards

• This reply was modified 2 years, 3 months ago by Kleinmann. Reason: I made a mistake when typing the url of the support

Hello @hagentertainment,
I hope you are well

We have also replied to your other request,

Don’t worry, when you deactivate the plugin, the orders that were pre-ordered are not cancelled, but are not displayed because WooCommerce cannot recognize the “Pre ordered” status by itself.

If you re-activate the plugin, the pre-ordered orders will appear !

Regarding your other email problem, please contact us at our official website so that we can better help you: https://brightplugins.com/support/

– Best Regards

Hello @hagentertainment,
I hope you are well

When you have a problem with the plugin, even a small one, do not hesitate to contact us, we will help you

Are you using the Free or Pro version?

– Best Regards

Hi @taggrabsmarketing,
I hope you are well

Yes, you can hide it
See our short article on how to do it: how-to-hide-the-pre-order-date-field-from-checkout-page

– Best regards

Hello @msgor86,
Thank you for your feedback

We will improve it, can you pls tell us with which payment system you have had this difficulty?

– Best Regards

Hello @ahforayeji,
I hope you are well

*To set a simple product as preordered, you can see it here: preorders-for-woocommerce-docs
In the link: “4. Add Preorder Product”

*To set a variable product as preordered, you can see it here:
how-to-add-preorder-feature-into-a-variable-product

The price is set in the same place, when you add/edit a product in stock

-Best Regards

• This reply was modified 2 years, 3 months ago by Kleinmann.

Hello @marinblu,
I hope you are well

We will include this feature on next release !

– Best Regards

Hello @noselrac,
I hope you are well

We will check what you mention to find out what is going on

– Best Regards