klebermelo

I’m looking for the same functionality ..can you confirm that it is possible?
Thanks

I have recovered my account with wordpress support team from jetpack forum.. many thanks for all of you that have tried to help me.

CLosed… I recovered !!!!! Greate support @supernovia

I saw your email and other from Automatic, I reply the email from Automatic , is it you? thank you.

Hi @supernovia to explain better my problem and see if we are in right direction… please see this video :
[video src="https://192.185.135.120/wordpress_login_problem/Wordpress%20login%20error%20MindSec.mp4" /]

My site is hosted at justhost.com but it is connected to my @mindsec account in WordPress.com where I by all the services like jetpack.

Thanks

Hi @supernovia my site is hosted ouside from wordpress.com, So when I used the recovery form I got the msg: “Sorry but the website you gave does not exist on WordPress.com. Is it a self-hosted www.remarpro.com website?”

I serach for similar form there.. i haven’t found any, do you know if it has any similar form qhere I can ask to recover my account?

Thanks

in paralel i’m going there to ask for help.

sorry.. it is jetpack? I have also renamed jetpack in my site and do not change anything .. sorry i’m cofused.. can you explain better to me…
thanks you for your patience but I need to understand how is the relationship between jetpack and wordpress.com .

thanks

Steven,
please see that: https://192.185.135.120/wordpress_login_problem/Wordpress%20login%20error%20MindSec.mp4

I can not log in wordpress.com account.. it is not in my site hosting and plugins !

I think it duplicated to another ticket.. I do know why but… please see the video and let me know what do you think.

Thanks

• This reply was modified 6 years, 4 months ago by klebermelo.

@sterndata Steven,

Akismet Anti-Spam
Document Gallery
Download Manager
Gutenberg
Jetpack by WordPress.com
Memphis Documents Library
MOJO Marketplace
Newsletter
Newsletter – Automated Newsletters
Newsletter – Contact Form 7
Newsletter – Extended Composer Blocks
Newsletter – Facebook
Newsletter – Feed by Mail
Newsletter – Follow Up
Newsletter – Geo
Newsletter – Google Analytics
Newsletter – Leads
Newsletter – Reports
Newsletter – Sendgrid
Newsletter – Subscribe on Comments
OptinMonster API
PDF Thumbnails Premium
Really Simple SSL
SendGrid
Select TablePress
Select VaultPress
VaultPress
Select Wow Popup
Wow Popup
WP Bannerize Pro
WP SendGrid SMTP
WPForms
WPForms Campaign Monitor
WPForms MailChimp
Yoast SEO

But talking to my host support, the problem seems to be to log in www.remarpro.com account… I’m talking in the forrum, but is there any support email directly from www.remarpro.com to try to disable the 2FA authentication ?

Thanks for your patience and help.

@sterndata Steven, I have renamed. It is not asking me for 2FA Google Auth, but is asking me for Text Code or SMS code, that I haven’t either !

Jan, it is installed at justhost.com

I’m also afraid that the phone number used could be [ Redacted, support is not offered via email, Skype, instant messenger, etc. ] that is a fixed line not a cel phone and does not bellong to me anymore , it was from my old house some year ago. So, it it is the number registered I never will receive the SMS.

• This reply was modified 6 years, 4 months ago by klebermelo.
• This reply was modified 6 years, 4 months ago by Jan Dembowski.

Steven, I’m using 2fA to have access to wordpress.com . When I’m logged in my site admin minutodaseguranca.blog.br/wp-admin and I click on the top left to manage my wordpress account I was redirected to wordpress.com site where i need to log in with my user “[redacted]” there I need to have the 2FA … the problem is that the text SMS is not getting to my cel phone.

• This reply was modified 6 years, 4 months ago by Steven Stern (sterndata).