klaviyo

Please?contact support?so that the appropriate team can look into your Klaviyo account settings determine what the conflict is.

Hello, this can happen if you are using Klaviyo-hosted fonts. In Klaviyo, navigate to?Content > Images & brand > Fonts to see if this is the case. You would need to make sure that any Klaviyo-hosted font is not getting utilized by your website’s CSS, unless intended. Feel free to contact support if you need further assistance.

Please contact Klaviyo Support?so that we can investigate this specifically for your Klaviyo account.

Hello, many WordPress clients use Klaviyo and Elementor plugins simultaneously. Feel free to contact Klaviyo Support with additional details specific to your WordPress instance so that we can investigate further.

Hello, Klaviyo’s onsite script (which enables Signup Forms to be published) intentionally does not load on the checkout page. If you want to display a Klaviyo Signup Form on your checkout page, you will need to implement a customization that forces Klaviyo’s onsite script to load on your checkout page, as you mentioned.

Hello, the default Klaviyo plugin for WooCommerce does not load any script for Klaviyo Reviews. Scripts specific to Klaviyo Reviews would have been installed manually via one of the methods outlined here. You should be able to remove the scripts via the same method by which it was installed. Feel free to contact Klaviyo Support if you need further assistance!

Hello, you can remove the <span></span>?tags from your email message by using a django filter when referencing the event data in the template: {{ event.ItemNames|striptags }}. Feel free to contact Klaviyo Support and share the email template if you need further assistance!

Hello, thank you for sharing this use case and working code example. I have submitted a feature request on your behalf! That said, note that there is currently no estimated timeline associated with this feature request so you should continue to use your customization until this update has been implemented in a future version of the plugin.

There is currently no estimated release timeline for this feature request.

Thanks for reaching out @robadeedoo123 . Can you please clarify what errors you’re seeing and where. Additionally can you clarify what info you’re referring to?

Hi Nazar – Unfortunately with BFCM and then the holidays after that, it’s unlikely that we’ll be releasing any enhancements to this integration until next year. We have a code freeze to ensure our customers have a successful BFCM.

Hi @robertrosanke

Thank you very much for this suggestion. I have created a feature request for this.

Hi @robertrosanke

Klaviyo’s plugin does not currently expose a filter for this use case. I have created a feature request.

In the meantime you might want to explore sending this data via API as a custom event or profile property. Assuming you’d like to send this link to customers you’d either need to trigger a flow on the custom event or access the profile property in an email triggered on the existing Placed Order event.

Hi there – That’s odd! Please open a ticket with our support team and they can work with you to figure out what is going on: https://help.klaviyo.com/hc/en-us/articles/115001002272. I see you mentioned no changes or updates but please mention in the ticket if there were any additional plugins turned on or a new theme or anything else even if it isn’t related directly to Klaviyo. Thanks!

Hi Nazar – Thanks for your feedback! I submitted an enhancement request to our product team based on your feedback.