kiwipete1

hi Jeff, just wanted to let you know I think this has been resolved. I reached out to Bluehost support today, their solution wast to add the plugin ‘Default to GD’ to my WP instance. As the name suggests it sets GD as default WP_Image_Editor class. I’m totally new to WP so I’m not sure exactly what the effect of this is….but it does seem to have resolved my timeout issue. I’ve since tested a bunch of image uploads and haven’t hit the timeout issue again. The upload/submit does seem to be faster now too.
Anyways, just wanted to loop back here and let you know in case anyone else comes across the same issue.

Pete

Much appreciated, thanks Jeff. The linked post is super helpful. I’ll work my way through that.

hi Jeff, thanks for the quick response. Much appreciated. I’ll try web host and see if maybe media uploads are limited/throttled somehow.
Meanwhile I’ve gone through and set up a new test site on my wordpress instance….and re-installed the plugin with image uploads enabled. Have tried a couple of larger images (appox 3MB), so far they’ve both uploaded successfully….so that’s some progress! They’re incredibly slow to upload though….it’s taking over 60 seconds for the success message to display after hitting the submit button on the form.
I’ll reach out to the web host and see if there’s some limit set up on their side.

cheeers
pete