kitchenstew

Oh, hooray! Thank you for showing me this option!

Hooray! Not “selecting all” did the trick and I got the report I was looking for. Thank you for your help!

• This reply was modified 1 year, 7 months ago by kitchenstew.

Thanks for your quick reply, Cornel. I did exactly as you said and pasted the URL you shared (replacing “mysite” with my actual site) and changed the date range, clicked filter, selected all, and then clicked export. I got the same results as before, just the two columns.

What gives?

• This reply was modified 1 year, 7 months ago by kitchenstew.

That works perfectly! Thank you much!

Our host was able to help with this since the plugin developer didn’t respond. I’ll take a sec to respond here in case it can help anyone in the future.

We were using PHP mailer which is apparently not a good protocol in terms of sending email. Installing a plugin ‘WP SMTP’ will force SMTP on outgoing emails. SMTP is a better protocol in terms of email deliverability.

This is becoming a bigger issue that seems to be affecting more and more of our users with every passing day. Can anyone speak to this issue?

Thank you so much @jeffpaul!!

@jeffpaul I’ve reached my 250 limit in the last two weeks and have been watching for an update. When do you estimate it’ll be out? Hoping very soon!