kirascurro

ok, thanx.

ok, thank you. i’ll do that.

hi, do you think i might get a reply on this, please. thanx.

Ok, thank you very much. Here, first, is the System Report.

### WordPress Environment ###

WordPress address (URL): https://desserts.04482a3.netsolhost.com
Site address (URL): https://desserts.04482a3.netsolhost.com
WC Version: 5.1.0
REST API Version: ? 5.1.0
WC Blocks Version: ? 4.4.3
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.0.2
Log Directory Writable: ?
WP Version: 5.7
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.6 (CentOS) mpm-itk/2.4.7-04 mod_fcgid/2.3.9 PHP/7.2.34
PHP Version: 7.2.34
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.7.27
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.1.0
WC Database Prefix: wp_
Total Database Size: 11.74MB
Database Data Size: 9.72MB
Database Index Size: 2.02MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 5.02MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 1.39MB + Index: 0.14MB + Engine InnoDB
wp_posts: Data: 1.50MB + Index: 0.06MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 127
customize_changeset: 1
elementor_library: 13
nav_menu_item: 7
page: 21
post: 3
product: 15
product_variation: 13
revision: 199
testimonials: 3
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?Error messages should not be shown to visitors.

### Active Plugins (10) ###

Bridge Core: by Qode – 2.6.8
Classic Editor: by WordPress Contributors – 1.6
Contact Form 7: by Takayuki Miyoshi – 5.4
Elementor: by Elementor.com – 3.1.4
Envato Market: by Envato – 2.0.6
One Click Demo Import: by ProteusThemes – 2.6.1
Slider Revolution: by ThemePunch – 6.4.2
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.49

WooCommerce: by Automattic – 5.1.0
ReCaptcha v2 for Contact Form 7: by IQComputing – 1.3.3

### Inactive Plugins (4) ###

Akismet Anti-Spam: by Automattic – 4.1.9
Google XML Sitemaps: by Auctollo – 4.1.1
LayerSlider WP: by Kreatura Media – 6.11.5
Web.com – Cache Manager: by Web.com – 0.1.0

### Must Use Plugins (2) ###

Elementor Safe Mode: by Elementor.com – 1.0.0
Web.com – Plugin/Theme Auto Updater: by Web.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #18 – /shop/
Cart: #19 – /cart/
Checkout: #628 – /checkout/
My account: #21 – /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Bridge
Version: 25.4
Author URL: https://qodethemes.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: bridge/woocommerce/cart/cart-empty.php
bridge/woocommerce/cart/cart-shipping.php
bridge/woocommerce/cart/cart-totals.php
bridge/woocommerce/cart/cart.php
bridge/woocommerce/cart/shipping-calculator.php
bridge/woocommerce/checkout/form-coupon.php
bridge/woocommerce/checkout/thankyou.php
bridge/woocommerce/content-product.php
bridge/woocommerce/content-single-product.php
bridge/woocommerce/global/form-login.php
bridge/woocommerce/global/quantity-input.php
bridge/woocommerce/loop/add-to-cart.php
bridge/woocommerce/loop/loop-start.php
bridge/woocommerce/loop/pagination.php
bridge/woocommerce/loop/rating.php
bridge/woocommerce/loop/result-count.php
bridge/woocommerce/loop/sale-flash.php
bridge/woocommerce/myaccount/form-login.php
bridge/woocommerce/myaccount/form-lost-password.php
bridge/woocommerce/myaccount/my-address.php
bridge/woocommerce/myaccount/my-orders.php
bridge/woocommerce/single-product/add-to-cart/external.php
bridge/woocommerce/single-product/add-to-cart/grouped.php
bridge/woocommerce/single-product/add-to-cart/simple.php
bridge/woocommerce/single-product/add-to-cart/variable.php
bridge/woocommerce/single-product/related.php
bridge/woocommerce/single-product/sale-flash.php
bridge/woocommerce/single-product/tabs/additional-information.php
bridge/woocommerce/single-product/tabs/description.php
bridge/woocommerce/single-product/tabs/tabs.php
bridge/woocommerce/single-product/up-sells.php

### Action Scheduler ###

Complete: 44
Oldest: 2021-02-18 16:30:22 +0000
Newest: 2021-03-11 03:55:22 +0000

### Status report information ###

Generated at: 2021-03-16 07:46:27 +00:00

This is the error I received when I attempted to duplicate a product to make a new product. I’ve included 4 paragraphs, but there are actually 12 that repeat with only the last line number changing. And then at the bottom there’s a large paragraph that I’ve included.

Notice
: Trying to get property 'post_type' of non-object in
/data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/post.php
on line
7138
Notice
: Trying to get property 'post_type' of non-object in
/data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/post.php
on line
7139
Notice
: Trying to get property 'ID' of non-object in
/data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/post.php
on line
7143
Notice
: Trying to get property 'post_type' of non-object in
/data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/post.php
on line
7385

Fatal error
: Uncaught TypeError: Argument 2 passed toElementor\TemplateLibrary\Source_Local::on_save_post() must be an instance of WP_Post, nullgiven, called in/data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/class-wp-hook.php on line 289 and defined in/data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-content/plugins/elementor/includes/template-library/sources/local.php:1090 Stack trace: #0/data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/class-wp-hook.php(289): Elementor\TemplateLibrary\Source_Local->on_save_post(636,NULL) #1 /data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #2/data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #3/data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/post.php(4309): do_action('save_post', 636, NULL, false in
/data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-content/plugins/elementor/includes/template-library/sources/local.php
on line
1090
There has been a critical error on this website. Please check your site admin email inbox for instructions.

This is the error I received when attempting to open my Media files:

[Expression #1 of ORDER BY clause is not in SELECT list, references column ‘ftpxchyjk_94950.wp_posts.post_date’ which is not in SELECT list; this is incompatible with DISTINCT]
SELECT DISTINCT YEAR( post_date ) AS year, MONTH( post_date ) AS month FROM wp_posts WHERE post_type = ‘attachment’ ORDER BY post_date DESC

This is the error I received from WP in an email when an error occurred and the site kicked me out. The email was informing on how I could get back into the site.

Error Details
=============
An error of type E_ERROR was caused in line 1090 of the file /data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-content/plugins/elementor/includes/template-library/sources/local.php. Error message: Uncaught TypeError: Argument 2 passed to Elementor\TemplateLibrary\Source_Local::on_save_post() must be an instance of WP_Post, null given, called in /data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/class-wp-hook.php on line 294 and defined in /data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-content/plugins/elementor/includes/template-library/sources/local.php:1090
Stack trace:
#0 /data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/class-wp-hook.php(294): Elementor\TemplateLibrary\Source_Local->on_save_post(648, NULL)
#1 /data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)
#2 /data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#3 /data/user5/2020/28/16949/wordpress/.0a3c4b3af0151f6d47097474b7756ade/wp-includes/post.php(4384): do_action('save_post', 648, NULL, false

When I did the conflict test I did deactivate all of my plugins and theme at the same time, but when I would reactivate each plugin I could not duplicate the errors. I also should mention that one time when I tried to add a new product the whole product page opened with errors at the top and on the left side. I didn’t take a picture. It was a bit overwhelming. But when I trashed the page and tried to add a product again, it worked fine.

thank you for your reply, Rashed. since my last post I’ve gotten my Theme’s tech support involved, as they also think it might be a bad theme or WooCommerce installation. i’m also having my host check out my WP installation. before i begin the tests you suggested i’d like to wait to see the results of the theme tech support and my host’s efforts. if they are unable to find the problem then i will conduct the tests and respond again here. thanx, again.

Thanx for your reply, abwaita. Unfortunately, there is no Edit button beside my permalinks, only Change Permalinks, which I’ve never seen there before. I thought there should have been an Edit button, because it’s always been there on my other WP sites.

But I did find the Page Slug under Quick Edit, which I rarely use and just came upon by chance. I could change the permalink by changing the slug. That’s the only way I’ve found, so far.

But I also wonder if the buttons under Product Permalinks on the Permalinks page should be greyed out with the default being the only button I can use.

I’m having other problems with the WooCommerce installation, too. When I click the Proceed to Checkout on the Cart page, it doesn’t do that, and I get this error:

This page isn’t working
netsolhost.com redirected you too many times.

Could it be a bad WooCommerce or WordPress installation?

I’m not actually duplicating the product. I’m just changing the name, info, picture and all other product information manually. This has been working fine for each product except for the permalink. I’m not familiar with the slug for a product, only it’s use with categories. Is there a product slug I should be filling in somewhere?

The other permalinks for Common Settings (posts and pages) are not greyed out and can be changed. Just not the Product Permalinks. I didn’t receive an answer to my questions above. Should there be an Edit button beside the permalink, and should the permalink change when the product name is changed?

I should also mention there is no “Edit” button beside the permalink. The only button beside the URL is “Change Permalinks”. I don’t want to do that, and couldn’t if I wanted to, because on the Permalink page under Product Permalinks the default radio button is filled (/?product=sample-product) and all the other buttons are greyed out. Is that normal?

Hi Nicola, the permalink structure is correct. It is showing the product name. But it is not changing the product name when I change the name of the product. Usually on a regular WP page, when the Title is changed and saved, the URL changes also. This is not happening with the store products. Should it happen automatically when changing the name of a product? You can see the discrepancy on the link I included of a saved product page.

please disregard this post. i found my answer and i couldn’t find any way to delete the question.

• This reply was modified 4 years, 2 months ago by kirascurro.

oh, yes! thank you! i will check there.

thanx for the link to the guide. but my woo email settings don’t look like that. this is what i have: my email settings

and i just set it up a few weeks ago, so this is their latest build.

• This reply was modified 4 years, 2 months ago by kirascurro.

thank you for that information. i seem to have this page bookmarked, which i used to set up my first automation, and it’s slightly different from the one you linked. the important part is it leaves off the disabling of Woo emails.
https://shopmagic.app/blog/woocommerce-send-email-after-order/#step-1

i disabled the WooCommerce emails, but i still have {site_title} in the footer of your automation. do you have any other suggestions on how i might get rid of it?

yes, i saw that i only have a choice between the WooComerce Template and None. does Shop Magic Pro have the Template Blocks?

Thank you so much! That worked perfectly! I really appreciate it!

Happily, Kira